Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1001 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the TUF Gaming A16 laptop's strong performance, solid build quality, and satisfactory battery life. Many also appreciate its reasonable price, exceptional speed, sufficient RAM, and great graphics. However, some customers have noted that the laptop can get hot during demanding games and that the fan noise can be loud. Additionally, a few users feel that the storage could be larger, the laptop is a bit heavy, and the screen brightness could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,001 reviews
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and works for my perfectly I love play games and it’s just that I need it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent laptop, poor customer support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product, although I did have a negative experience with the salesperson. I was told that I'd earn $75 in rewards for joining Best Buy Plus, but I only received $50. After not making any progress with customer service I am left to believe that I was willfully lied to. I would strongly recommend this product, but I would not recommend purchasing anything from Best Buy.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CHRISTOPHER,

      Thank you for your feedback regarding the ASUS FA617NT. We're glad to hear you're enjoying the product. We're truly sorry to learn about your experience during the purchase process. While ASUS is not involved in the promotional offers or sales practices of our retail partners, we understand how disappointing it can be when expectations aren’t met. Your trust matters, and we hope this situation is addressed appropriately by the retailer.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2403018946-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    TUF COMPUTER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for almost half price I'll be streaming and playing online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer except there is just a few crashes but it’s not to much of a big deal it’s an easy fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need too really like the laptop ! Would recommend to any one who is thinking about getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give it a 5 star going of the price and performance. However, it generates a lot of heat, which is an issue with most gaming laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good, a little backlight bleeding but nothing major

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the price!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop!!!! I recommend it!!! It will run all the games!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Laptop with excelent features for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and battery. Very user friendly hardware features. Also really appreciate the control available with the mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson Loves it! Great laptop gaming computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and excellent service when order was picked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase, very happy with the capabilities it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for gaming for working for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance, mid cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for gaming!! Got the base version and it could not be better. The rx 7700s is awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    do not get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter has a birthday gift and she wasn’t even able to use it for a whole year. it stopped connecting to the internet or wifi

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SamC,

      Thank you for sharing your experience with the ASUS FA617NT Gaming Laptop. We are sorry to hear that your daughter was unable to use the device for a full year due to Wi‑Fi connectivity issues, and we sincerely apologize for the inconvenience caused.

      To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403018946-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues -  https://www.asus.com/support/faq/1015073/ Asus

  • Rated 5 out of 5 stars

    Best for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd buy of tuf series. So far the best laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! Forza 5 - graphics ultra - 127fps average!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal of my life it’s just amazing…. I love my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my wife's son. I got laid for it. Good product.

    I would recommend this to a friend