Customer Ratings & Reviews
- Model:
- FA617NT-A16.R77700
- SKU:
- 6560989
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TUF Gaming A16 laptop's strong performance, solid build quality, and satisfactory battery life. Many also appreciate its reasonable price, exceptional speed, sufficient RAM, and great graphics. However, some customers have noted that the laptop can get hot during demanding games and that the fan noise can be loud. Additionally, a few users feel that the storage could be larger, the laptop is a bit heavy, and the screen brightness could be improved.
This summary was generated by AI based on customer reviews.
Great value gaming laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great gaming laptop for the price. Got it for under 1k
I would recommend this to a friendSomething’s wrong with hardware/software.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All sorts of issues randomly crashes. First one I brought back because it crashed and rebooted about 50 times within first month. I brought that back thinking it was a lemon and got a new one. Worked fine but now less than a year of owning it and it’s doing similar stuff. Random shutdowns, blue screen errors, etc.. would steer clear of this model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User001,
We sincerely apologize for the system performance issues you've faced with the Gaming Laptop and for the inconvenience this has caused. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding, as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2403018946-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
Actual bank for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop that work for business related things and gaming
I would recommend this to a friendGreat purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop the quality is amazing I love gaming!
I would recommend this to a friendDo not buy this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 6 months ago, the upper right corner suddenly started popping open because the full screw structure inside (3 parts) broke off, and the screw couldn't be tightened anymore. I see this is a manufacturing issue that's happened to other people because the hinge areas are so weak and the the structure is thin plastic, and just opening the lid of the laptop for normal use will break it. But that's not the worst part, I went to Best Buy to get it repaired since it's still under warranty and they say it's not their responsibility, that I should contact ASUS. And guess what ASUS said? Yep, to contact Best Buy for under-warranty repairs. I got a quote for a repair service, and IF they get the parts delivered from China, it would cost around $300. Absolutely insane. May I remind you, I've had this for 6 months and paid $700 for it. My previous laptop lasted for 12 years. So. Do not buy this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Silvia S,
We regret to hear that the laptop broke, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at [email protected] and include the case number "N2401010186-0053" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
just got it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good laptop.. for its price.. but battery not too long .
I would recommend this to a friendExceelent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop really enjoying the screena dn the way it handles games
I would recommend this to a friendDisplay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great. I love the display of the laptop at 165Hz refresh rate.
I would recommend this to a friendGood one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming machine, definitely worth the money. The screen is also decent.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought gaming laptop for my wife who's a designer and she loves the laptop
I would recommend this to a friendVery good memory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it seemed to me convenient for the use I shall give it.
I would recommend this to a friendExcellent mid range gaming laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mid range gaming laptop. Does everything you'd want in the sub $1k category.
I would recommend this to a friendMr. D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition! My son loves it! He uses for school and gaming and is on it 24/7!!!
I would recommend this to a friendIt's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didnt like the all AMD setup, felt like too many options in Adrenaline did nothing, the AMD app and overlay would freeze during every game. I did some tweaking but could justify keeping it with the performance of the 7700s being really mid.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cjax2,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405020642-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1038855/
Great Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. We us this for our engineering programs.
I would recommend this to a friendIts ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit clunky and slower than I was expecting. I havent used it for gaming so I can't attest to how that part is. It does handle making maps and processing data.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Casey L,
Thank you for sharing your feedback on the TUF Gaming Laptop, and we apologize for the slow performance. We recommend following the steps in the FAQ below to troubleshoot this issue. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405020642-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Brought it open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its runs and performs with the games that i run on it with out any issues
I would recommend this to a friend- Cons mentioned:Fan noise
Black screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I close the lid and computer goes to sleep. Great. But after about 30 minutes, the fan goes into high gear even though the computer was asleep. Open the lid, black screen. No keypress can wake up the screen, even though fans are running loud. The only option is hard restart. Brand new machine, literally right out of the box, this happened the first and second times I closed the lid. What kind of nonsense is this?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David F,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the issue.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2401010186-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1008276/
Sweet Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth, simple, and affordable laptop for handling my graphic design programs!
I would recommend this to a friendGood Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Noticed the speedy display. Recommend
I would recommend this to a friend
