Customer Ratings & Reviews
- Model:
- USB-AX57 Nano
- SKU:
- 6640558
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup, works great, no complaints, would recommand
I would recommend this to a friendeasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well for such a small adapter. It was easy to install and setup.
I would recommend this to a friendUnfortunate repair issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by the store's Geek Squad to repair a constant connection issue with a computer. Didn't resolve the issue, unfortunately.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David B,
We sincerely apologize for the connectivity issue you've faced with the device and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007186-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Wifi adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to use, provides a reliable and consistent connection.
I would recommend this to a friendWIFI Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well, value for money and good speed
I would recommend this to a friendWorks as expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected! Simple installation and very quick setup process. Works instantly
I would recommend this to a friendPerformed without issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was easy to install and has performed just as expected.
I would recommend this to a friendCould not connect to any wireless networks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight from the box, I could not connect to any wireless SSID's with this device. Tried downloading driver directly from ASUS website and called their tech support, but no luck getting it to work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brad M,
Thank you for reaching out, and we're truly sorry to hear about the trouble you've had with your ASUS USB-AX56 Nano Network Adapter. Since you've already tried installing the driver and contacted our support team without success, it's possible that the unit may be faulty. We recommend reaching out to your retailer to request an exchange or replacement, as they’ll be able to assist you further under their return policy.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306043111-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does work really really good I put it on my laptop and it works very very well.
I would recommend this to a friendGreat when it connects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it wants to work. Sometimes it will just randomly drop connection, without any notice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zach,
Thank you for sharing your feedback on the USB Network Adapter, and we apologize for the connectivity issue you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007186-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Wonderful product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazingly, easy setup glad the driver is aa separate usb!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product for a good price it has good range to.
I would recommend this to a friendWi-Fi connecter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item but it wasn't what i needed for my computer
I would recommend this to a friendadd wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.added this to a friends dell pc that didn't have wifi. worked great.
I would recommend this to a friendworks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected - it does run hot but transfer is fast and stable
I would recommend this to a friendFive stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issues would recommend buying this product.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product and was easy to use! Will definitely buy again!
I would recommend this to a friendWiFI Network Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS - Dual Band WiFi Network Adapter worked perfectly!!!
I would recommend this to a friend5 and 6 G wifi needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect low cost solution to keeping a laptop on current wifi bands!
I would recommend this to a friendVery affordable alternate to internal Wifi card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly well. Had no issues installing it
I would recommend this to a friend