Customer Ratings & Reviews
- Model:
- USB-AX57 Nano
- SKU:
- 6640558
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great wireless adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless but you do have to install driver for it to work which means it won't work during Windows install.
I would recommend this to a friendUSB Network Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got me back online. My laptop network adapter must have burned out. This adapter works great!
I would recommend this to a friendSlow Wifi 6 Adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Asus AX1800 USB Wifi 6 adapter to increase the speed of my Wifi 5 laptop with my Asus Wifi 6 router. To my dismay, the adapter had speeds slower than the built-in Wifi 5, especially the upload. My Wifi 5 upload speed was 200 Mbps, whereas my Wifi 6 upload with the adapter was only 35 Mbps! I contacted Asus technical support to figure out how to correct the speed issue. I tried the adapter on 2 different Windows 11 and 10 laptops. After working with 4 different technicians, they gave up. So I gave up and returned the adapter. Really disappointed with Asus on this one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Buckeye Knight,
We sincerely apologize for the connectivity issue you've faced with the Network Adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you have returned the unit, but we will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2308038828-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus nano
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazing. It has great bandwidth when downloading games.
I would recommend this to a friendWorks great with no issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, came with a usb drive with the drivers on it. Works great!
I would recommend this to a friendAxis saved the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase it worked perfectly with windows ten
I would recommend this to a friendGreat wifi extender
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having internet connectivity problems with laptop. This fixed the issue and works great.
I would recommend this to a friendThe best usb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product my son did the conecto on by him self
I would recommend this to a friendquick fix for connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very affordable way to correct wifi connectivity issues.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this out Because my desktop was missing its normal receivers and it works like a charm
I would recommend this to a friendGreat Band Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can use it all over the house and it gets good reception.
I would recommend this to a friendLife Saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great when your wifi adapter in your pc stops this fixes the problem
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one and it is a great product if you have an old desktop
I would recommend this to a friendEasy to install and very good reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price, Performance, and Footprint. Drivers are included on a separate USB drive.
I would recommend this to a friendGood little WiFi adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop's internal WiFi adapter went out and this device saved the day.
I would recommend this to a friendOverpriced Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive Junk. It doens't work with my iMac. It does not work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamesR,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if it did not work with your Mac. This USB network adapter supports macOS versions 10.7 through 10.12, ensure your PC has the correct OS version, the chipset and USB drivers for your Mac are installed and the USB port is working properly. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Try Best Buy Before You Buy!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would to buy a whole new laptop but this fixed everything!!
I would recommend this to a friendWorks but not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty tiny piece and the speed is increased by 10 but way slower than my iPhone at the same location which is more than 250 when this device showing speed of 42-48 mbs/s
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rivers,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007186-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great product, great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It has really helped my laptop a lot. No more dropping the internet signal!
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy and exactly what needed and great customer service
I would recommend this to a friend