Customer Ratings & Reviews
- Model:
- USBBT500
- |
- SKU:
- 11530670
Customer reviews
Rating 4.6 out of 5 stars with 2088 reviews
(2,088 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Dongle Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had persistent audio dropouts and stuttering with my Bluetooth speaker and initially thought Windows was the problem. After some digging, I discovered the real issue was the ASUS USB‑BT500 dongle storing old pairing data internally. Even after removing devices in Windows, “ghost” devices kept coming back and interfering with audio. To fix it, I verified Windows wasn’t the source (empty Bluetooth cache, clean registry), then uninstalled the dongle in Device Manager and physically unplugged it to force a full hardware reset. After plugging it back in, Windows reinstalled it cleanly, all ghost devices disappeared, and audio performance immediately stabilized. The problem wasn’t Windows — it was the dongle re‑injecting old pairing data. A full reset completely solved it.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyM,
Thank you for sharing your experience with the ASUS USB-BT500 Bluetooth 5.0 Adapter. We sincerely apologize for the audio dropouts and stuttering you encountered and appreciate the detailed steps you took to identify and resolve the issue. Your feedback is valuable and will be passed to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105013668-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Bluetooth, Ease of use
Rated 5 out of 5 stars
Awesome Bluetooth solution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a way to use my Bluetooth headphones on my desktop because it did not have Bluetooth built into the motherboard, for 20 dollars this little device delivered exactly what I needed and It was very much a plug and play device.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Work like a charm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed one for my computer since it did not have Bluetooth built in, i was able to pair my xbox controller and head phones with no problem! Great product!
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great great Bluetooth adapter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking to add Bluetooth to your pc plus have all the latest Bluetooth protocols supported - then this item is for you. Rock solid performance and easy install too!
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 4 out of 5 stars
Bluetooth for Older Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this adapter for an older laptop without bluetooth capability. Worked well as a plug and play device. Purchased as a replacement for another brand which Windows 10 was unable to recognize for some reason but this one continues to work great for me. I definitely would recommend it.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Great adaptor which works fantastically!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've actually purchased 2 of these now, one for work and the other for my laptop, and they work great! In both instances they were just plug-and-go. My laptop has 4 Bluetooth devices attached to it and I have never once had any kind of a disconnect (I use Zwift w/ a BT trainer, heart rate monitor, cadence sensor, and a shifter for the hub). This is the absolute thing to get if you need to add Bluetooth to your computer!
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working as promised, very good buy for the money. just plug and play
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
yuuuuup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what it's supposed to do very cool very nice.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bluetooth smart ready USB adapter a month ago for my laptop. It's very easy to set up and use, handles multiple devices very well: I connect my wireless earbuds and bluetooth mouse without issues. Definitely recommend.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Works great with windows laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to connect my Sony and Jabra wireless headphones to my Dell inspiron laptop. The increase in bluetooth range is fantastic, and I can walk around my townhouse with my headphones and not lose connection.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Perfect for pairing ds4/dualsense to PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for my application which is using my Dualshock and Dualsense controllers with my PC using Ds4windows. I already had a USB Bluetooth adapter, but my wife's computer has the same exact adapter and for some reason they were fighting for communication with my controllers. Even though the controllers were paired to my PC, they would auto connect to hers and her PC would get a prompt to pair. I decided to get a different USB adapter with proprietary drivers and the ASUS adapter worked perfectly. I no longer have any handshake issues. The range seems pretty good. My couch is about four feet from my PC and I get a solid connection with no dropouts when playing games on my TV. My PC is a windows 10 PC and I was able to install the drivers easily from the asus website.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:BluetoothCons mentioned:Lag
Rated 5 out of 5 stars
Great device. Great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this yesterday. Bought a $3500 computer from MainGear and mb doesn’t have bt onboard. This device allows me to have bluetooth. Works perfect with my Xbox series 2 controller, no noticeable lag.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Great tool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older (though still very powerful) workstation that didn't have integrated Bluetooth. During the pandemic, I shuffled things around to make room for my kids to have a place to sit and use their laptops for school - I didn't have a long enough cord for my headphones, so I ended up buying one of these to use with my Bose 700 series headphones and it works great! I should have done it sooner - I generally have music playing out loud, but this makes it so everyone can focus and work while they need to with no distractions.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Works perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for its intended purpose, replaces any standard adapter
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bluetooth adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great quick and easy to set up would recommend to anyone that doesn't have a bluetooth motherboard
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Excellent Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT!!! This is everything I was looking for. Easy to setup and works with gaming controllers & wireless speakers.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
happy with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pc bluetooth stopped working... the asus bt500 adapter works great! plug and play!
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity, low latency, quick setup, easy to use.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend- Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Great Bluetooth Adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the Insignia adapter I had was very limited in range, this adapter works flawlessly and I highly recommend. It’s plug and play out of the box on Windows 10 and up.
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 4 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed Bluetooth accessibility and this did the trick
This review is from ASUS - USB-BT500 Bluetooth 5.0 Adapter - Black
I would recommend this to a friend






