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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2074 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,074 reviews
  • Rated 1 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it did not fix my issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about your experience with the adapter. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good BT adapter.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this little guy to replace my current BT USB adapter that would lose connection to my Xbox one controller even if it was within 4ft line of sight of the adapter. Got it home downloaded the drivers from Asus, inserted the adapter, installed the software, and restarted my PC. After it restarted I connected my phone, an Xbox one BT controller, then my new Xbox Series X/S controller. I had zero issues connecting the devices. I did have issues removing an old device but that is not this adapters fault, I had to install my old adapter to uninstall the old device then reinsert this adapter and do another restart. It's worked flawlessly since then. I have read that the Xbox series X/S controllers have issues with this adapter but for me it just worked. It's a good device I hope that I can get a couple of years use out of this adapter,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could use a PS5 controller on my PC without having to use a wire, does what it says it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus BT500 USB Bluetooth adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the BT500 Bluetooth Adapter as a replacement for an older and lesser known chinese brand USB adapter for a desktop unit that was malfunctioning and had no recent driver update. Purchased online and the local store had the product ready for pickup within an hour. Price was comparable to a well-known "Prime" retail website. Asus documentation was complete and easy to understand. Getting the correct driver from the Asus website was quick and painless as was installation of the software. A minor issue was encountered that the driver of the previous BT adapter was interfering with the functioning of the BT500 adapter after installation - make sure you completely remove the previous adapter and drivers and do a restart before installing this product (physically installing the adapter and installing the drivers). There may be one or two rounds of restarting to complete the installation process, but I had no issue afterwards (the exception being the issue mentioned above which I had to dig it out of the Registry by uninstalling in the Windows 10 Settings/Apps menu). Have used with wireless headphones and the synch up was quick and easy. BT range has been fantanstic - it reaches from one side of the house to the other. Would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    I can now use my BT headset on my older laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work laptop's built-in BT 4.0 hardware renderd my nice BT headphones useless for meetings (very short range and awful audio quality that would contsantly cut in and out). The headphones always work great for calls on my phone, so it's a laptop deficiency. The Fortune 500 company I work for never does laptop refreshes and the proper wireless office-style headsets cost $100s , so I decided to try something else. With this BT 5.0 adapter, the BT headphones now work great on my laptop. Getting consistent connectivity and great range. Just disable the built-in BT hardware, plug-in the USBBT500, and re-pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good For Audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great For Sound Out For Headphones Via Bluetooth. Some Headphones will be able to utilize a separate channel for a microphone as well, this will be down to the Headphones not the adapter. Also to the people using this for controllers, Bluetooth will always have latency as far as standard connections go, The Microsoft Xbox controller adapter for roughly 5% more will get you a latency free connection just like on an Xbox, but those are only compatible with Xbox one/ series controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small form factor Wi-Fi adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome adapter. The small form factor is great because it doesn’t take up a lot of space and clears other usbs plugged into the back of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Very Good !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works well. Able to use wide array of Bluetooth devices,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug "N' Play Baby!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the first USB Bluetooth adapters I ever purchased was an AZIO 2.0 with a small blue light showing operation, and it was a bit bulkier than this one by ASUS. It still works perfectly after many years. I also have two old Di Novo keyboards that have their long stick 2.0 type USB Bluetooth adapters. In my kitchen, I have another touch screen computer that had no Bluetooth. Since I wanted to add a Microsoft Sculpt mouse to it, I purchased this ASUS adapter - it works perfectly. This ASUS 5.0 adapter is vert small - almost makes one wonder how it could work being so tiny. I just plugged it into the Windows 10 computer and it was instantly installed. Only seconds later it was paired with the new Sculpt mouse. Couldn't be happier - it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a few different computers and I love it and love the price even more

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Asus USBBT500 Bluetooth Smart Ready USB Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i was gonna have to buy new headphones with the wire to play my computer games but someone told me to try the ASUS USBBT500 & it actually works. Its good, no more wires for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected Quickly and Easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter worked flawlessly and quickly. After plugging it into the USB port, it was connected to my earbuds within seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have Bluetooth on my laptop. Works great and very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug N Play simplicity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Just plug N Play. Avoid the garbage Insignia dongle. PS4 controller connect: press and hold both PS4 + Share buttons till it starts flashing white to make discoverable for dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confirm that this Bluetooth 5 adapter works perfectly when using the new Xbox series X/S controller wireless on a Windows 10 pc. I struggled with an older Bluetooth 4.1 adapter for hours and hours with no luck, popped this new one in and BOOM - everything just works, first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged it in and at first didn't want to connect so I went to the device characteristics clicked apply and it worked great! Using it on my custom pc that doesn't have a Wi-Fi/Bluetooth mother board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny And Mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant, plug in play device. I recommend pairing it with a USB extender cable to get closer to the other device for lower latency.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Zach's Review of ASUS Bluetooth Adapter USB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it wasn't what I needed, it still worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. No setup. I have to have 8 more words in order to post this review.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works over a decent distance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a tower PC located in a closet across the room from my desk. Works well even over that 10 foot distance.

    I would recommend this to a friend