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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,105 reviews
  • Rated 5 out of 5 stars

    It Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I had no problems setting it up. Did not go beyond the next room for range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was way easier than previous ones I tried off of amazon. It does give an error saying something was wrong, but it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for its price, it does exactly what it’s supposed to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gamingpro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed this for his gaming computer and it worked wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hey, it actually works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked right up, but immediately dropped the soundbar as soon as connected, so kind of a PitA to set up for audio under linux, but "pactl load-module module-bluetooth-discover" is your friend, then just unpair and re-pair. the thing does work, and i'm so glad i don't have to listen to those awful tv speakers any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. HAD issues with the bluetooth built into a laptop, this worked as temporary solution until a gix can be completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle magic network device breakthru

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is plug this into a power adapter and you can get magic psychic networkers to help fix your technology and psychic atmosphere. Tested and verified. - The Master Roaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this plugged in non-stop for just over 2 years with no issue so far. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BT Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, pretty straightforward product 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue Tooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but drops connection fairly often…from connected devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Unfortunately I needed another part to use it. So I returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an average bluetooth adapter but in my experience it cuts in and out, but the adapter is plugged in at the back of my pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good if you are listening to music or watching something. If you are buying this for gaming, the audio is really choppy and delayed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working, it's functional. It's serving it's purpose.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are happy to hear that you are pleased with the Bluetooth USB Adapter. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    A Good Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. Just make sure you use the most recent drivers for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job fine. Easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a quick bluetooth connection, this will do the job. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS USB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well wish they have more at other stores better to order online

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Driver error, driver error, driver error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a driver error. I fixed it. I restart pc and guess what?! Driver error! Every time I restart my pc. Sometimes troubleshooting fixes the issue and sometimes it can't find the solution. I got more errors with this thing than actual use. Don't waste your time or money. Find something else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pattycake,


      We do understand your disappointment with the product and the inconvenience this may have caused.


      The driver error may be related to a driver conflict on an existing device. Usually, this can be resolved by removing the old driver and installing the correct driver. Also, Windows and the chipset driver for the PC needs to be up to date.


      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 2 out of 5 stars

    Would not recommend buying this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years ago and it keeps disconnecting my Xbox controller randomly. From time to time, it disappears as a Bluetooth device. When connecting your headphones, there is a lot of disruptions. Would not recommend buying it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jr3pp,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, and are built to last. If you are experiencing connection issue, please verify if the USB port on the PC is working properly. Please try to update the chipset driver for the computer and reinstall the driver for the Bluetooth adapter. Also, check if the Bluetooth devices are working properly.





      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus