Customer Ratings & Reviews
- Model:
- USBBT500
- |
- SKU:
- 6428133
Customer reviews
Rating 4.6 out of 5 stars with 2105 reviews
(2,105 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I had no problems setting it up. Did not go beyond the next room for range.
I would recommend this to a friendRated 4 out of 5 stars
It worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was way easier than previous ones I tried off of amazon. It does give an error saying something was wrong, but it still works.
I would recommend this to a friendRated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for its price, it does exactly what it’s supposed to do!
I would recommend this to a friendRated 5 out of 5 stars
gamingpro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed this for his gaming computer and it worked wonderful.
I would recommend this to a friendRated 5 out of 5 stars
hey, it actually works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picked right up, but immediately dropped the soundbar as soon as connected, so kind of a PitA to set up for audio under linux, but "pactl load-module module-bluetooth-discover" is your friend, then just unpair and re-pair. the thing does work, and i'm so glad i don't have to listen to those awful tv speakers any more
I would recommend this to a friendRated 5 out of 5 stars
Works as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. HAD issues with the bluetooth built into a laptop, this worked as temporary solution until a gix can be completed
I would recommend this to a friendRated 5 out of 5 stars
Miracle magic network device breakthru
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All you have to do is plug this into a power adapter and you can get magic psychic networkers to help fix your technology and psychic atmosphere. Tested and verified. - The Master Roaches
I would recommend this to a friendRated 5 out of 5 stars
Solid and reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this plugged in non-stop for just over 2 years with no issue so far. Very good.
I would recommend this to a friendRated 5 out of 5 stars
Best BT Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play, pretty straightforward product 10/10
I would recommend this to a friendRated 4 out of 5 stars
Blue Tooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but drops connection fairly often…from connected devices
I would recommend this to a friendRated 5 out of 5 stars
Good item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment. Unfortunately I needed another part to use it. So I returned it.
I would recommend this to a friendRated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an average bluetooth adapter but in my experience it cuts in and out, but the adapter is plugged in at the back of my pc.
I would recommend this to a friendRated 4 out of 5 stars
Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is good if you are listening to music or watching something. If you are buying this for gaming, the audio is really choppy and delayed.
I would recommend this to a friendRated 3 out of 5 stars
Wireless adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working, it's functional. It's serving it's purpose.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are happy to hear that you are pleased with the Bluetooth USB Adapter. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
A Good Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says. Just make sure you use the most recent drivers for it.
I would recommend this to a friendRated 5 out of 5 stars
Does the job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job fine. Easy to install and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a quick bluetooth connection, this will do the job. I have no complaints.
I would recommend this to a friendRated 5 out of 5 stars
ASUS USB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well wish they have more at other stores better to order online
I would recommend this to a friendRated 1 out of 5 stars
Driver error, driver error, driver error
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a driver error. I fixed it. I restart pc and guess what?! Driver error! Every time I restart my pc. Sometimes troubleshooting fixes the issue and sometimes it can't find the solution. I got more errors with this thing than actual use. Don't waste your time or money. Find something else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pattycake,
We do understand your disappointment with the product and the inconvenience this may have caused.
The driver error may be related to a driver conflict on an existing device. Usually, this can be resolved by removing the old driver and installing the correct driver. Also, Windows and the chipset driver for the PC needs to be up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 2 out of 5 stars
Would not recommend buying this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 years ago and it keeps disconnecting my Xbox controller randomly. From time to time, it disappears as a Bluetooth device. When connecting your headphones, there is a lot of disruptions. Would not recommend buying it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jr3pp,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. If you are experiencing connection issue, please verify if the USB port on the PC is working properly. Please try to update the chipset driver for the computer and reinstall the driver for the Bluetooth adapter. Also, check if the Bluetooth devices are working properly.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty






