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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2074 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,074 reviews
  • Rated 5 out of 5 stars

    USB Bluetooth Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use on a Smart TV, which did not work due to the kind of Smart TV. Will utilize it on other equipment at other location. Have used this kind of USB adapter in the past and it worked well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my motherboard (a Z690) connect my PS5 dual sense controller. (Mobo doesn't have Bluetooth 5, which the PS5 controller uses). Can use controller no problem now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great bluetooth device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!!! I purchased it after my main Win 10 PC had bluetooth and issues-could not get bluetooth to reinitialize after repeated tries using numerous methods, I simply plugged this in to a spare USB port and it worked instantly, well worth the purchase price. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy, quick, small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought this to help with me Vr setup. Works great. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, my only complaint would be the distance it reaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and useful item, excellent quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it needs to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it needs to do. The HP computer at work did not have BT capabilities so I was unable to pair my BT headset. Plugged the USB adapter into an open USB port, downloaded the driver software and paired my headset. Super easy install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good Bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useful and strong connection to many things. Not sure why people said it didn't work with Xbox controllers I used it for a solid 2 hours and no issues or delay. Nice thing is driver installs right away with the option of updating with a link provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for making an older PC "smarter" as my mobo doesn't have built in bluetooth. Have used it for mice, keyboards and audio with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Dongle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Bluetooth dongle to connect Bluetooth controllers to my android box. I haven’t had any issues there’s no setting up just plug and play they pair effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus bluetooth works flawlessly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the other bluetooth usb fob that a different best buy employee recommended for pc gaming with a controller. Works excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    End up switching to at&t wifi (which is very trash) bc my pc doesn’t have a wireless connection bc the at&t router Ethernet connection is terrible and only gives like 17.6 mbps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    usb bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, very easy connectivity and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued a PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, salvaged an old PC with this! Plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problems setting up. No compatibility issues. I used it for audio, mouse and keyboard type devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Asus BT adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you're looking for a quick fix. It doesn't have much range and if anything gets in the way it will disrupt the signal. Better off getting one you can just install into the Mobo. But it does the trick and functions pretty well if you're just sitting at your desk.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,


      Thank you so much for the feedback, I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. To improve the performance, please ensure to keep the driver up to date and remove all RF interference devices. If you need any technical assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product my son loves to sync anything with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and the rep that helped me knew exactly what I needed and sent me right that way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and seems to work pretty good. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires or worries.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go along with a headset for my wife. It paired up great with the headset.

    I would recommend this to a friend