Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Easy & simple fix for a work issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best little gadget to help you out when you loose your abililty to do what you need to at work and have no idea when the problem will be fixed.
I would recommend this to a friendUSB Bluetooth Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use on a Smart TV, which did not work due to the kind of Smart TV. Will utilize it on other equipment at other location. Have used this kind of USB adapter in the past and it worked well otherwise.
I would recommend this to a frienda great bluetooth device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product!!! I purchased it after my main Win 10 PC had bluetooth and issues-could not get bluetooth to reinitialize after repeated tries using numerous methods, I simply plugged this in to a spare USB port and it worked instantly, well worth the purchase price. highly recommended.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped my motherboard (a Z690) connect my PS5 dual sense controller. (Mobo doesn't have Bluetooth 5, which the PS5 controller uses). Can use controller no problem now!
I would recommend this to a friend- Pros mentioned:Ease of use
Easy, quick, small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ought this to help with me Vr setup. Works great. Easy to install.
I would recommend this to a friend its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works as intended however I cant get it to work on windows but on linux its fine.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josue,
Thank you for your feedback on the ASUS USB-BT500 Adapter. We're glad to hear it's working well on Linux, and we're sorry to hear you're experiencing issues with Windows compatibility.
To help resolve this, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2108018926-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Cannot install ASUS USB-BT500 bluetooth adapter successfully - https://www.asus.com/support/faq/1043965/
Does exactly what it needs to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it needs to do. The HP computer at work did not have BT capabilities so I was unable to pair my BT headset. Plugged the USB adapter into an open USB port, downloaded the driver software and paired my headset. Super easy install and setup.
I would recommend this to a friendReally good Bluetooth adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty useful and strong connection to many things. Not sure why people said it didn't work with Xbox controllers I used it for a solid 2 hours and no issues or delay. Nice thing is driver installs right away with the option of updating with a link provided.
I would recommend this to a friendGreat item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and useful item, excellent quality for the price
I would recommend this to a friendDoes what its supposed to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful for making an older PC "smarter" as my mobo doesn't have built in bluetooth. Have used it for mice, keyboards and audio with no issues at all.
I would recommend this to a friendGood Bluetooth receiver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, my only complaint would be the distance it reaches
I would recommend this to a friendBluetooth Dongle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Bluetooth dongle to connect Bluetooth controllers to my android box. I haven’t had any issues there’s no setting up just plug and play they pair effortless.
I would recommend this to a friend- Pros mentioned:Ease of use
usb bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, very easy connectivity and installation
I would recommend this to a friend Asus bluetooth works flawlessly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the other bluetooth usb fob that a different best buy employee recommended for pc gaming with a controller. Works excellent.
I would recommend this to a friend- Pros mentioned:Ease of use
Asus BT adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you're looking for a quick fix. It doesn't have much range and if anything gets in the way it will disrupt the signal. Better off getting one you can just install into the Mobo. But it does the trick and functions pretty well if you're just sitting at your desk.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. To improve the performance, please ensure to keep the driver up to date and remove all RF interference devices. If you need any technical assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product my son loves to sync anything with this
I would recommend this to a friend Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.End up switching to at&t wifi (which is very trash) bc my pc doesn’t have a wireless connection bc the at&t router Ethernet connection is terrible and only gives like 17.6 mbps
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and seems to work pretty good. I would buy it again.
I would recommend this to a friend Works with the PS5 controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a PS5 controller and want to pair it with my PC. Google for further instructions as plug and play has further steps involved with pairing . Works smoothly with Steam games (not all games btw)
I would recommend this to a friendWorks well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No problems setting up. No compatibility issues. I used it for audio, mouse and keyboard type devices.
I would recommend this to a friend