Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Works As It Should!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a Windows Driver Update, I was unable to Rollback or Re-Install Successfully. This Simple device has worked seamlessly to correct the issue.
I would recommend this to a friend- Pros mentioned:Ease of use
3/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and connect devices. There is a small but noticeable sound lag when using earbuds, specifically in my case the galaxy buds pro. Not aware if this issue extends to other hardware like mouse and keyboard.
No, I would not recommend this to a friend Does not like liquids
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and never dropped a signal. It is not waterproof though. I was changing the fluid in my P.C. and it took a swim in the old coolant. It never worked after that. Before it took a dive it was a pretty solid device.
I would recommend this to a friendZoom Wireless Headset problem solved.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to add Bluetooth capability to a computer in order to utilize a bluetooth headset for Zoom. This did the trick. Many older PCs and Laptops do not have Bluetooth built into their wireless adapters.
I would recommend this to a friend- Pros mentioned:Performance
ASUS - USBBT500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day and have no problems with it. The performance is as expected from Asus products. Top notch.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vaughn,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2105013668-0028) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Perfect its what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My motherboard bluetooth with windows was giving me issues and this fixed all of them
I would recommend this to a friendNifty little device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues and is quick. Not bad if you are needing to add bluetooth to your desktop or laptop device. I did not try this on any other device. All my bluetooth devices were able to connect just fine.
I would recommend this to a friendGood products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality cheap price and Multi task i connect my keyboard or mouse working good
I would recommend this to a friendWorks perfectly for extending Bluetooth range of m
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for extending Bluetooth range of my cameo 3.
I would recommend this to a friendProduct works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered thi product on line for my son and it was available for him to pickup within 1 hour of me ordering it. He was delighted!!!
I would recommend this to a friendVery small package. Powerful signal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs very well with my VR contrilers! Im using the lenovo explorer vr headset for my pc. The controllers connect very quickly and dont need to connect them agaim once the usb blutooth is still connected!
I would recommend this to a friendBluetooth without problems
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, clean install No issues at all Would buy again
I would recommend this to a friendEasy PC plug 'n play Bluetooth upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Simple plug n play. So far recognizing my Bluetooth devices. Minus a star due to Asus having windows install generic bt adapter drivers instead of the correct Bt500 Asus drivers. Must manually get drivers from asus support site.
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use with MacOS and Windows. It functions very well with both operating systems.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Used multiple times. Satisfaction is great
I would recommend this to a friendSmall and useful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little adapter. Already had one and it's never givin me problems so I picked up another on sale.
I would recommend this to a friendWon't pair controllers on Win10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is more of a review on how it works with controllers. It'll detect my controllers (Switch Pro, Joycons and PS5) on Win7 just fine, but won't detect any of them on Win10 when trying to add a device even when updated to the latest drivers and plugged into the correct USB port. I don't have integrated bluetooth on my PC so no issues having to turn that off to get this to work and the OS is up to date, so it's an issue with compatibility.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Izzy,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/
Does the job well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs fast and really well on my pc. If you dont have bluetooth installed on your motherboard, this is a great investment
I would recommend this to a friendEasy bluetooth upgrade to my deaktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now able to use my blue tooth kb on my desktop. Haven't tried bt earbuds yet. Plug n play.
I would recommend this to a friendworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea that these things existed until my bluetooth went out , save yourself hours trying to restore your bluetooth and get this, just pop it in and youre good to go
I would recommend this to a friend