Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Good for what it is
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what it is. I attempted to use this as a way to throw my bluetooth connection further away from my pc so that I could sit on my couch and connect to my pc from a distance, however the latency was just too high to use properly.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear james,
Please allow us to apologize for the inconvenience you are experiencing with the Wireless Adapter. Please allow us to make your experience with ASUS a better one. What OS(Operating System) are you running on and the model of the PC/device being used?
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105013668-0024) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
- Pros mentioned:Bluetooth
A bit outdated.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. I use it to add bluetooth to computers that don't have bluetooth. But for modern computers which already have bluetooth built-in, it doesn't have much use.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Greg,
Thank you for sharing your experience with this product. It is great to hear that you are overall satisfied with the Bluetooth Adapter. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2108018926-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Bluetooth
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I would highly recommended this adapter
I would recommend this to a friend Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was treated very well and appreciated by the employees
I would recommend this to a friend- Pros mentioned:Ease of use
Asus bluetooth 5.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well Easy to setup Running windows 10 found drivers on windows 10
I would recommend this to a friend - Pros mentioned:Bluetooth
Good bluetooth adapter, but a bit overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Bluetooth adapter. Works totally fine, though the price is a bit high.
I would recommend this to a friend Great for new Bluetooth, but not for older devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter was great and work as advertised, mostly, with great transfer speeds and would connect all my modern Bluetooth-enabled tech. However, I it refused to connect my older devices. Older gaming controllers would connect once, and needed to be disconnected and reconnected frequently, or on boot all the time. Installing it on Windows 10 was a breeze.
I would recommend this to a friend- Pros mentioned:Ease of use
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Just as it should. Easy to set up just plug in and go.
I would recommend this to a friend - Pros mentioned:Ease of use
Exactly what we needed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up and use, reasonable cost, performs well
I would recommend this to a friend Works great! Highly recommended!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly as advertised. A great product! Thank you, Asus! I use it most often to transfer files back and forth from my cell phone to PC. I've also used it with my Amazon Echo devices as Bluetooth speakers.
I would recommend this to a friendBest device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great since it works like a hub. Hubby loved when I found such a device with limited USB ports on computer.
I would recommend this to a friendwant to add bluetooth support to your computer?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to give my computer Bluetooth support. it did that with no issues, haven't had any trouble with it since i plugged it in
I would recommend this to a friendBluetooth
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must get for gamers without Bluetooth motherboards
I would recommend this to a frienda great bluetooth device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product!!! I purchased it after my main Win 10 PC had bluetooth and issues-could not get bluetooth to reinitialize after repeated tries using numerous methods, I simply plugged this in to a spare USB port and it worked instantly, well worth the purchase price. highly recommended.
I would recommend this to a friendthis product is listed under the wrong category
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong thing. I needed a computer adapter not a blue tooth.
No, I would not recommend this to a friend- Pros mentioned:Range
Good range and speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus USBBT500 bluetooth adapter has good transmit speed and range.
I would recommend this to a friend Exactly what was needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what was needed! They were able to have it at their store and ready for pickup. I couldn’t wait to get it shipped online so pickup was great!
I would recommend this to a friendUSB Bluetooth Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use on a Smart TV, which did not work due to the kind of Smart TV. Will utilize it on other equipment at other location. Have used this kind of USB adapter in the past and it worked well otherwise.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy, quick, small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ought this to help with me Vr setup. Works great. Easy to install.
I would recommend this to a friend Does exactly what it needs to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it needs to do. The HP computer at work did not have BT capabilities so I was unable to pair my BT headset. Plugged the USB adapter into an open USB port, downloaded the driver software and paired my headset. Super easy install and setup.
I would recommend this to a friend