Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Plug and Play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BT failing on my desktop. Plugged in, driver's found, accessories connected. Haven't noticed any lagging behavior.
I would recommend this to a friendDoes a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and installation on my Dell PC was a breeze. Only issue is that is sometimes drops sounds, especially when telecommunicating (Zoom, Hangouts, etc.)
I would recommend this to a friendUsb bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is solid. I needed it once my speakers died and it was solid replacement
I would recommend this to a friendWifi ubs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great.....................and quality...............
I would recommend this to a friendGood quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Good quality product fast and effective. Its Good quality product fast and effective.
I would recommend this to a friendBluetooth worsks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should! Needed to have bluetooth capability on my pc and this did the trick!
I would recommend this to a friendBluetooth adaptors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes in handy when have old laptop with no wireless, or the wireless went bad, and you can use to connect to phone for internet, or transfer pictures and files
I would recommend this to a friendGood adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great it works as intended to give you access to bluetooth devices
I would recommend this to a friendSmall new bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oddly enough I bought this because i needed a quick fix but I ended up using it for something more permanenet in another computer and it works great!
I would recommend this to a friendGreat Bluetooth adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when my Bluetooth stopped working on my laptop. Works great as a workaround for the Bluetooth driver issue
I would recommend this to a friendMost Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked so much better than my previous Insignia adapter. Keeps everything connected as the Insignia I had to keep reconnecting. Go Asus! Using on Windows 10
I would recommend this to a friendNot working for me in Windows 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been weeks, there is no windows 11 updated driver. My unit is not working with Windows 11. I have uninstalled, reinstalled, I have also pursued ASUS's website, https://www.asus.com/Networking-IoT-Servers/Adapters/All-series/USB-BT500/HelpDesk_Download/ There's no Windows 11 platform, and I have an error when I try to pair to my accessories. Prior to Windows 11, it worked perfectly well and performed well under Windows 10.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that it failed to work with Windows 11. This must be frustrating to you, did the driver install successfully? Can you please provide me with a screenshot of the error code? Are you seeing any driver errors in the device manager? Please refer to the FAQ below. I'm happy to look into this matter further, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1043965
- Pros mentioned:Range
It works… within a couple meters.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great if you’re sitting at your desk anyways, but is useless if you’re going more than about 6 feet away. My headphones begin to cut out as soon as I get to the door to the room the PC is in. And these headphones work with my phone’s Bluetooth to a distance of roughly 40 feet, through walls, so it’s not them. So if it’s a device that has a wired option, you may as well not bother with this adapter.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PX2J,
Thank you so much for the feedback, I'm sorry to hear that it doesn't work at 6 feet away. Our specs do indicate that it can go up to 10 meters (classic BT-BR/EDR); up to 40 meters(BLE) in open space. There can be a lot of factors affecting the signal, please ensure they are no RF interference objects (2.4GHz computer peripherals, Bluetooth devices, cordless phones, transmitters, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss) and try to use a different USB port. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Best bang for buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should best bang for buck loyal shopper
I would recommend this to a friendGood...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son to be able to use his PS4 remote on his new PC. He hooked it up himself and has had no issues with it concerning connection or lag
I would recommend this to a friendUSB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, no hassle, will recommend to anyone!!!
I would recommend this to a friendbluetooth usb dongle 5.0
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my head phones would not work with out this gizmo. by the time I looked at my computer after plugging it in the device was ready to roll
I would recommend this to a friendUSB Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, hopefully it will last forever. The last one I had stopped working
I would recommend this to a friendWirelessland Ranch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect speed and connectivity. ASUS has really upped their game when it comes to wireless adapter products & services.
I would recommend this to a friendUsb adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Does the job perfectly and delivers quality Bluetooth connection
I would recommend this to a friend