Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,105 reviews
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and I like the small form factor. My work Pc doesn’t have Bluetooth and this allows me to connect my headphones so I can do zoom calls and watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth dongle

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real nifty little item. The wife and i can now use our xbox controllers on our computers and cast to our tv for some real good gaming action

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works better with some devices over others

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine with my phone, but I had a headset that the sound cut out and voice was crap, using the same headset on my laptop with older Bluetooth and it works fine. I would recommend to a friend, depending on how old their device is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugs right in and downloads the drivers. I use it for my gaming desktop for my Xbox controller and Bluetooth headphones. Haven’t had any connection dropping since I switched to this little guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh - Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I keep having a few issues with connectivity when using my mouse and Bose QC. I only needed this item for a short while so I’ll probably just throw it away if it continues to have issues. Laptop recognized it right away, plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not Great Bluetooth device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Bluetooth device but not great. The setup was fairly easy. It did not work at first but when I uninstalled the software and reinstalled it worked perfectly. I sit about 8 feet from the receiver and the connection breaks intermittently. Not enough to return, but I thought I should point it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to convert our older model PCs at the office to Bluetooth capable using this device! It's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    It works but....

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a quick and easy Bluetooth solution and this worked but it isn't perfect. I have trouble sometimes with a device and distance. Doesn't seem to work very far for me.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ash8480,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2108018926-0012) for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good Bluetooth receiver

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, my only complaint would be the distance it reaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued a PC!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, salvaged an old PC with this! Plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than worth it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having connection issues with the built in Bluetooth from my pc and this solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, just make sure you install the provided drivers and disable any onboard Bluetooth adapters before use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not like liquids

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and never dropped a signal. It is not waterproof though. I was changing the fluid in my P.C. and it took a swim in the old coolant. It never worked after that. Before it took a dive it was a pretty solid device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth is cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price if your pc has a bad Bluetooth or didn’t have one originally. Works just as expected and can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoom Wireless Headset problem solved.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to add Bluetooth capability to a computer in order to utilize a bluetooth headset for Zoom. This did the trick. Many older PCs and Laptops do not have Bluetooth built into their wireless adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    3/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect devices. There is a small but noticeable sound lag when using earbuds, specifically in my case the galaxy buds pro. Not aware if this issue extends to other hardware like mouse and keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues and is quick. Not bad if you are needing to add bluetooth to your desktop or laptop device. I did not try this on any other device. All my bluetooth devices were able to connect just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As It Should!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a Windows Driver Update, I was unable to Rollback or Re-Install Successfully. This Simple device has worked seamlessly to correct the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very small package. Powerful signal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs very well with my VR contrilers! Im using the lenovo explorer vr headset for my pc. The controllers connect very quickly and dont need to connect them agaim once the usb blutooth is still connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered thi product on line for my son and it was available for him to pickup within 1 hour of me ordering it. He was delighted!!!

    I would recommend this to a friend