Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Easy PC plug 'n play Bluetooth upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Simple plug n play. So far recognizing my Bluetooth devices. Minus a star due to Asus having windows install generic bt adapter drivers instead of the correct Bt500 Asus drivers. Must manually get drivers from asus support site.
I would recommend this to a friendPerfect its what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My motherboard bluetooth with windows was giving me issues and this fixed all of them
I would recommend this to a friend- Pros mentioned:Overall performance
ASUS - USBBT500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day and have no problems with it. The performance is as expected from Asus products. Top notch.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vaughn,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2105013668-0028) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea that these things existed until my bluetooth went out , save yourself hours trying to restore your bluetooth and get this, just pop it in and youre good to go
I would recommend this to a friendDoes the job well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs fast and really well on my pc. If you dont have bluetooth installed on your motherboard, this is a great investment
I would recommend this to a friendExcellent Bluetooth Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Bluetooth adapter to go with my daughter's custom gaming desktop that (surprisingly) didnt come with Bluetooth. Plug it in and it's very fast to connect to any BT device.
I would recommend this to a friendIt's A BT dongle, limited range, but decent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works easily enough, range isn't great but it's also super cheap....so.... could naider your use case before purchase, but know it'll work well if you need it to!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Slackerzack,
The Bluetooth adapter has a range of 32.8 feet, which is pretty standard for Bluetooth adapters.
If the range is shroter than this, please verify if the Bluetooth device that is being connected is working properly and no interference is affecting the signal.
Should you need further help, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Works Flawlessly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Win 10 has built in drivers and its true plug and play. Its BT version 5 and has had no trouble immediately pairing with any device I have thrown at it. Best BT adapter I have found thus far.
I would recommend this to a friendStrong signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this in the back of my desktop which is located in a cabinet. The signal is strong even using this poor location!
I would recommend this to a friendGreat Little Adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to connect my Xbox Series controller and it works perfectly. No connection drops while plugged into my PC and the signal range is better and more stable than the previous Bluetooth 4.0 one I had.
I would recommend this to a friendWorks perfectly for extending Bluetooth range of m
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for extending Bluetooth range of my cameo 3.
I would recommend this to a friendGreat BT Dongle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth adapter. Used to extend the Bluetooth range compared to internal device Bluetooth. Also helped up the bluetooth version of my device for better audio. Its plug and play with Windows.
I would recommend this to a friendWon't pair controllers on Win10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is more of a review on how it works with controllers. It'll detect my controllers (Switch Pro, Joycons and PS5) on Win7 just fine, but won't detect any of them on Win10 when trying to add a device even when updated to the latest drivers and plugged into the correct USB port. I don't have integrated bluetooth on my PC so no issues having to turn that off to get this to work and the OS is up to date, so it's an issue with compatibility.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Izzy,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/
Easy bluetooth upgrade to my deaktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now able to use my blue tooth kb on my desktop. Haven't tried bt earbuds yet. Plug n play.
I would recommend this to a friendworks great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the asus - usbbt500 bluetooth smart ready usb adapter - black enables me to have wireless sound on my computer . this adapter works great.
I would recommend this to a friendWorks as intended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. Just a basic wireless USB adapter. Nothing special. Used for xbox controller and a mod.
I would recommend this to a friendworks as promised; easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to enable my 5 year old HP desktop for bluetooth so I could use bluetooth headphones. I am not tech savvy. This purchase did the trick and I had no problems with installation.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Used multiple times. Satisfaction is great
I would recommend this to a friendBluetooth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! My young son loves technology and loves the gadgets! Best Buy has the items he needs
I would recommend this to a friendSolid little device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install on Windows 11 and good strong signal. Does exactly what I needed it for.
I would recommend this to a friend