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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,105 reviews
  • Rated 5 out of 5 stars

    Bluetooth Working Perfectly, Now, YAAYYY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built-in Intel bluetooth on a desktop computer didn't work properly with all my BT devices. I disabled the Intel, then plugged in this ASUS BT and everything works perfectly, with excellent range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and signal strength, would recommend if you you need to connect any Bluetooth devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need stronger connections? Get this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with the on board motherboard connecting my Air Pods and Xbox controlelr to my PC initially but after buying this I no longer have disconnection issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well with Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to stream Bluetooth from a rare computer that doesn't have it built-in. Plugged it in, it installed the driver automatically and worked well on a Windows 10 laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good for it's relatively cheap price. I'm saying good and not amazing since there is a delay, but that is barely noticeable I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Bluetooth Connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my work laptop as our tech team disabled the Bluetooth connectivity. This was a simple solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My USB smart adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy agent helped get me a great USB adapter, he gave me details of options I can choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB Bluetooth 5.0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a USB Bluetooth dongle that was 4.0 and it always lagged on connection to my Bluetooth devices. After updating to this 5.0 version, connections connect instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    5 Stars!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great. Easy to install and is working flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, crystal clear stable connection to my Samsung earbuds to use for music and or conference calls. Will test with next Zoom call.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I’m only reviewing this to stop getting emails.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. Not bad, not the absolute best. You get above average what you paid for.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KaWa,

      We appreciate you sharing your feedback on the Adapter. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Reliable BLE connection!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable name to test BLE capablities and issued related to an arduino based custom manufcaturing program. ASUS came through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one to replace the Insignia one that I had when I upgraded to Windows 11. It works very well and the drivers were available so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was Great. I would recommend it to Others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS USB bluetooth 3.0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for personal or business laptop usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one you want to buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong connection from one corner of my house to the far end in the garage. I can walk down the street to get my mail and still have a perfect connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates Bluetooth capability for newer devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade the Bluetooth capability of my desktop to a higher level. I wanted to be able to communicate well with all my Bluetooth devices, both old and new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. Only downside is it doesnt come with a new charging cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of access. I enjoyed shopping online , found my product easily and was able to pick it up at your store within hours. Best Buy is a Great Buy. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simple to use and simple to set up. The Bluetooth occasionally drops for a second but it instantly reconnnects. I can't fault this device as I am not sure if it is the cause of this. However, it is pretty rare that this happens.

    I would recommend this to a friend