Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Not Compatible - Returned with Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative said these would work with my Television set up. They did not. Not pleased with the lack of knowledge at the store and when customer service was called.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SuperSteelers,
Thank you for sharing your experience with the ASUS USB‑BT500 Adapter. We are sorry to hear that the product was not compatible with your setup and that you were dissatisfied with the information provided at the point of sale. We sincerely apologize for the inconvenience this has caused and for the frustration with the lack of product knowledge you encountered at the store.
While ASUS does not manage sales or training for retail partners directly, we greatly appreciate your feedback and will pass it along to the appropriate team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105003775-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Fills a gap in desktop connectivity.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add Bluetooth capability to a Pavilion all-in-one. This does it easily, quickly, and reliably.
I would recommend this to a friendsaved fitbit app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great My fitbit charge 3 would not sync up with windows 10. Even with fitbit windows 10 app but this solved the problem
I would recommend this to a friendGreat for PS5 to Desktop System!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over previous Bluetooth tech. I have it paired with a PS5 controller for my desktop system! Works Great!
I would recommend this to a friendSimple, low profile, works great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use my blue-tooth enabled hearing aids with an older computer. Bought this, plugged it in, and it works.
I would recommend this to a friendWifi Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good plug and play option for Wifi. Just plug it in to USB port and your computer will almost do the rest.
I would recommend this to a friendReally good for Wireless headset users on PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its really good but i think it is slow in respons timeing
I would recommend this to a friendBluetooth Solution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It solved the problem that the computer did not provide bluetooth capability.
I would recommend this to a friendAsus BT500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly Windows 10 plug and play easy to pair with cell phone beats wireless pro
I would recommend this to a friendSimple and job done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it no need to explain. i don't want to type more but it is required.
I would recommend this to a friendBluetoot Smart Ready USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and worked great. Simple to install and worked great.
I would recommend this to a friendSo far, so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working so far. I trust ASUS products. Their instructions worked well plus they offer a support telephone line.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent turned my laptop to be compatible with my headphones that are only Bluetooth compatible
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I just plugged it into my computer and it connected to my phone.
I would recommend this to a friendCould be better.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this item. Tbh had to return in. I would like to leave an honest review. Even though the product wasn’t what I expected I still had excellent customer service with Best Buy. Before it was how easy they make it to pick up item. And after with the returns they also make it easy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you are experiencing issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2309034548-0001) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
- Cons mentioned:Lag
Bluetooth Controller Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with my Xbox controller. Worked ok for awhile, now there is a lag.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maverick,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Have you tried reducing the distance between the Xbox controller and the Bluetooth Adapter?
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2105013668-0016) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Fast Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, used for motherboard without Bluetooth connection.
I would recommend this to a friendGreat accessory for my work computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. I needed to be able to connect my airpods to my PC so I could jettison the corded earbuds.
I would recommend this to a friendAwesome Bluetooth adapter!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Bluetooth adapter. Would highly recommend!!
I would recommend this to a friendBluetooth for computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. No issues Found the product working fine.
I would recommend this to a friend