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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2074 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,074 reviews
  • Rated 5 out of 5 stars

    Definitely Recommended Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and light weight .works perfectly for r my gaming computer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great if you have a pc without Bluetooth, its easy Installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus USB-BT500 that I purchased was defective. It kept on connecting and disconnecting every few seconds. I tried it on another computer with the same results. I called Asus technical support and the confirmed it was defective and told me to return it. I bought a different USB 5.0 adapter that uses the same chip as the Asus. This adapter works fine with Windows 10 recognizing it and installing the correct drivers.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PaulGo,

      We certainly understand your disappointment and the inconvenience this may have caused you. Please make sure to download the latest driver from our ASUS support page*. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N2104024745.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support

      *Driver:
      https://www.asus.com/us/Networking-IoT-Servers/Adapters/All-series/USB-BT500/HelpDesk_Download/ Asus

  • Rated 4 out of 5 stars

    Good Bluetooth Adapter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes your Bluetooth signal much stronger. I have no issue with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Range is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job and gives you bluetooth. The range is not good tho...

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Scoottttay,

      I'm happy to hear that the Bluetooth works but you are not pleased with the range. There could be a lot of factors, you can try to use a different USB port and ensure to keep away from cordless phones, transmitters, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. For technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great BT adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband to use at work. He says it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy installation, plug and play..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no complaints whatsoever. Used it to connect a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy always has what you need when you need it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy comes thru when others did not have stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to use Bluetooth on my computer. Thanks for the great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Allows me to add BT devices to my desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it said it would do. Plus the curbside pickup worked really really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly has its issues, but its never been something I haven't really faulted the device for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From ASUS, that's the point.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many Bluetooth USB adapter in the market. If you want ASUS, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect ! Now i can transfer my files from my phone and my computer easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Connects to all items I wanted and speed is not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low profile and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable dongle. If you need Bluetooth, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase, highly recommend. A++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality & inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, cheap. All you need to do is plug it in and it will be ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS USB bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bluetooth adapter if you motherboard does not have one responce time is good.

    I would recommend this to a friend