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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,105 reviews
  • Rated 5 out of 5 stars

    RETIRED SYSTEMS ANALYST UPGRADED TO VIDEO-GRAPHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat data transfer rates with this excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When it works, it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues keeping a reliable connection with my Xbox elite 2 controller. My Sony Bluetooth headphones had 0 issues holding a connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this item. Tbh had to return in. I would like to leave an honest review. Even though the product wasn’t what I expected I still had excellent customer service with Best Buy. Before it was how easy they make it to pick up item. And after with the returns they also make it easy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that you are experiencing issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2309034548-0001) for us to better assist you. Thank you for choosing ASUS.


      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for me. I had to return it a few days later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI USB Works like a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm . Distance is a factor as it cuts at about 25/30 feet . But it's fine for my needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. always have great experiences when purchasing Best Buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is advertised, used to connect pc to echos and smartphone to use Your Phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with an issue I have with my motherboard having a dead wireless onboard card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as if built in the motherboard. Can now enjoy BT headphones with my workstation PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice little product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it is supposed to do and signal strength is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding Bluetooth to an older laptop can be done!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and allows me to use a laptop w/o bluetooth. It works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quick fix for an onboard Bluetooth card that crashed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This help with my pc that didn’t have Bluetooth ☝️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my daughter's computer and it works great for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth adapter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new adapter. It’s the newest generation of Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design: quick plug and play and fast transfer rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then my built in bt on my laptop always reconnects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple Bluetooth devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and no issues running multiple Bluetooth devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth, compatible with windows 11

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Bluetooth to use headphones after my wired pair broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great if you have a pc without Bluetooth, its easy Installation

    I would recommend this to a friend