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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2074 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,074 reviews
  • Rated 3 out of 5 stars

    Okay, Overall too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter would work great for mice, keyboards or other peripheral devices but for controllers or BT audio it simply is too slow. It set up on my PC without any input from me which was nice. If you're looking to use this for gaming look elsewhere

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well for my personal needs!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS is good band and better quality. I was very happy for price and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for intended purpose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues connecting a ps4 controller. Worked perfectly for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a steal for anyone that needs bluetooth. I have spoken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it was a WiFi adapter, went back and the staff was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi ubs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as soon as I plugged it in. Recognized my wifi right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth clip for any PC. Didn’t have any problems with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    honestly, dont trust me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listen, i was gonna give 1 star but i had to account for the fact that there's like a 60% chance this is user error.. but i really thought this would help connect my beatsfitpro ear buds to my PC bc my bluetooth in my pc sucks but this hasn't helped... could be me not doing it right but here we are.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrea,

      We sincerely apologize for the Bluetooth issue you are experiencing with this wireless adapter. Please ensure you have the latest driver installed, you can find all software for this product in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2108018926-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/networking-iot-servers/adapters/all-series/usb-bt500/helpdesk_download/ Asus

  • Rated 4 out of 5 stars

    Good quality when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can sometimes not be consistent with connections in my experience, works great when it does though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to make my keyboard actually work via Bluetooth. My motherboard Bluetooth sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great usb really fast and great brand fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Pleased with my order and will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Boynton Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is the employees curbside was like a lightning bolt poof it was done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well, Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Connects my PS4 controller to my PC. No noticeable latency but has a rather short range (approx 5-6 feet)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Bluetooth Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need and that's all I ask from a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on my Jabra wireless ear buds with no problem. It does not work on old wireless headphones like Parrot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it works flawlessly would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and install on OC and works as advertised without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tucker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, purchased for my Dell laptop which didn’t have Bluetooth, recommend

    I would recommend this to a friend