Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need the part for my computer. It work wellin the capacity it is meant for.
I would recommend this to a friendWorks Well, Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play. Connects my PS4 controller to my PC. No noticeable latency but has a rather short range (approx 5-6 feet)
I would recommend this to a friendASUS Bluetooth Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need and that's all I ask from a product.
I would recommend this to a friendhonestly, dont trust me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.listen, i was gonna give 1 star but i had to account for the fact that there's like a 60% chance this is user error.. but i really thought this would help connect my beatsfitpro ear buds to my PC bc my bluetooth in my pc sucks but this hasn't helped... could be me not doing it right but here we are.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrea,
We sincerely apologize for the Bluetooth issue you are experiencing with this wireless adapter. Please ensure you have the latest driver installed, you can find all software for this product in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2108018926-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/networking-iot-servers/adapters/all-series/usb-bt500/helpdesk_download/
Bluetooth everywhere!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast speeds, and nice length of use. Really great for home.
I would recommend this to a friendCant use head phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller conmected to dongle & works but cant use 3.5 jack on controller for headphones . No sound or anything .
No, I would not recommend this to a friendPlug and Play for Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play for windows. I use it for my airpods and keyboard.
I would recommend this to a friendBluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on my Jabra wireless ear buds with no problem. It does not work on old wireless headphones like Parrot.
I would recommend this to a friendOkay, Overall too slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter would work great for mice, keyboards or other peripheral devices but for controllers or BT audio it simply is too slow. It set up on my PC without any input from me which was nice. If you're looking to use this for gaming look elsewhere
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this, as I found I didn't need it after all.
I would recommend this to a friendBluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what's expected. I now have bluetooth.
I would recommend this to a friendowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as it should when laptop lost Bluetooth function
I would recommend this to a friendNice ASUS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Bluetooth adapter, just plug and play.
I would recommend this to a friendIt works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great used it to connect my Bluetooth controllers to PC
I would recommend this to a friendGreat Bluetooth 5.0 Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for a new gaming PC with no bluetooth support on motherboard.
I would recommend this to a friendProbably just as well getting a cheaper adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, mostly. I get a dropped connection now and then from game controllers specifically, but it's not only this USB receiver, it's also my logitech unifying device that drops my keyboard/mouse now and then so I don't know what's causing it, but I do know that I expected it to outperform less expensive adapters, but it doesn't seem to
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gur88, thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused. We do appreciate your feedback as this will aid in any improvements that need to be made to the model. We'd advise that you keep away from Wi-Fi devices with 802.11g or 20MHz only, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transmitters, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. If you should have any other concerns or feedback we would love to hear it, you can reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Bluetooth when you need it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as effective as you would expect -- and saved a live show in a pinch.
I would recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for my son’s computer. He needed it for his headphones
I would recommend this to a friendWorks well for such a compact design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid, however I did encounter some sort of interference when using my bluetooth enabled XB1 controller.
I would recommend this to a friendWorks as its supposed to.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent speeds. Great for xbox controller and bkuetooth headset.
I would recommend this to a friend