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Customer reviews

Rating 4.6 out of 5 stars with 208 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the V500 Desktop's impressive overall performance and speed, with users noting it "punches above its weight" and delivers the "speed that I was looking for". The compact size and quiet operation are also appreciated, as is its reliable wifi connectivity. The only drawback mentioned by a few customers is the limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 208 reviews
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    ASUS Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very impressed with the ASUS V500 Desktop. The Intel Core i5 processor paired with 16GB of memory makes everyday tasks incredibly smooth, whether I’m multitasking, working with documents, browsing the web, or streaming content. Everything loads quickly and runs without lag. The 1TB SSD is a major highlight—it offers plenty of storage space while delivering fast boot times and quick file access. The system starts up in seconds, and applications open almost instantly. This is a big upgrade compared to traditional hard drives. Design-wise, the dark gray tower looks sleek and modern without being flashy, making it a great fit for both home and office environments. It’s also surprisingly quiet, even when running multiple programs at once. Overall, the ASUS V500 Desktop offers strong performance, ample storage, and excellent reliability at a reasonable price. It’s a great choice for professionals, students, or anyone looking for a dependable desktop for daily use. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Size

    Rated 5 out of 5 stars

    An excellent replacement for my old system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my 10+ year old Dell that stopped connecting to the internet. The new tower weighs less and has a much smaller footprint. The internet connection is good and the storage capacity is more than adequate for my photo and music files. It's a no frills, basic computer that meets my needs. The only downside was that I had to return to Best Buy to get an adapter to connect the tower to my monitor. My old computer had a VGA port for the monitor and the new ASUS has an HDMI port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed
    Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    Well built system with great specs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system in a compact case that packs a good punch of power for most needs. The built-in graphics card can easily power through basic video and photo editing and the processor has enough power behind it to run multiple applications simultaneously. For the price this is a great system. Only small issue I would have with it is there is not any legacy ports such as a VGA on the back but shot of that there is nothing else I could fault the system for.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A good office PC option.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - V500 Desktop - Intel Core i5 - 16GB Memory - 1TB SSD - Dark Grey desk top computer appears to be a purpose built machine targeting small businesses and mostly no nonsense type users. It has the specs to be a well rounded out business desk top, or a personal computer for someone that only uses a computer to check their email, maybe watch a few funny videos, or might occasionally engage in a casual game or two.. this PC is as basic as they can come. It claims it will handle 4k streaming, and in my tests that was hit or miss. 4k60 would freeze and stutter, but 4k30 would play as long as I let it buffer, and I wasn't using the computer for any back ground tasks or downloading anything. To be fair I tested this PC over WIFI, and not ethernet, so it might perform better when hardwired. I did open the side panel to see if it was upgradeable, and the answer is maybe... it uses a really unique CPU cooling set up, and it also appears to be permanently mounted. The power supply is also unique, and I'm not sure it's large enough to support anything stronger than the current build. the power supply, as well as the mother board all seem to be custom made for this PC also, so I'm not confident that there is an upgrade path. There is 1 open PCIe socket, but I don't think it would support an aftermarket graphics card that was much stronger than the onboard graphics due to how small the power supply looks to be. Overall the PC is free from almost any bloatware besides what MS includes with their Windows software, and the standard Asus programs. The included version of Windows 11 would not allow me to skip the MS account sign up, even using the command prompt, and Administrator tricks... I searched high and low online and couldn't find anything that would allow me to bypass the MS mandatory log in. Overall it's not a bad PC for the price. But it's also nothing to write home about. I would recommend it if you just plan on checking your email and maybe watching a few videos etc.. if you game or video edit, or just like a nice fast PC, then this isn't for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Simple Slim Desktop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a simple desktop PC this isn’t a bad start, but don’t expect much for graphics or gaming. Starting out with the setup, it’s like any Windows PC with a little bit of ASUS built in. Expect to wait some time as you get updates, but that’s normal. In the box you get the desktop computer and it also came with a mouse and keyboard. If you already have a mouse and keyboard you’ll probably stick with those. These are not bad but also not something impressive. interesting there was no HDMI or Display Port, while it doesn’t come with a monitor it is still a little odd. As far as performance goes, this isn’t anything special but also does work for simple office work. If you’re using a browser and need a desktop, then this is an OK start. Since there isn’t a GPU though that’s about all you’ll do. With is being a desktop, you can do an upgrade and add a GPU, but at least with the way that the one I got is setup, it didn’t get one. Anyway, not much to say about this. The price isn’t crazy and its a decent simple desktop if you are looking for that, but you should also check out a laptop that comes with a screen and is portable that might be a better start since you’ll also need to get a monitor with a desktop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Blahnika,

      Thank you for sharing your comments regarding the ASUS V500MVC Desktop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506008249-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Noise level, Overall performance, Speed

    Rated 5 out of 5 stars

    Asus computers/Best Buy prices equals satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop lives up to how it was described. Fast, quiet, very user friendly. Asus has always been a top 5 choice for me and the price you put on this desktop made it an easy purchase. Thank you Best Buy, again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Speed

    Rated 5 out of 5 stars

    At last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a computer that works quietly and quickly. Love the smaller size!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Does the job but don't expect anything else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was decent. It boots fast and runs fine. Main use is generic household, no gaming. I was hoping to add a basic blu ray player, but when I opened it up I found the power supply has NO extra connections.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Home or Office Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this desktop. It's boots quickly, does not take up a lot of room, lightweight, and runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is pretty good, its fast, gets the job done and it was a really easy set up. Small and sleek , does not take up much space. Speed and memory is good. Id buy more if i need more. Love the purchase. Thank you Best buy and staff

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Awesome Desktop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. First time had Asus and very pleased with the performance. Runs quite and performed well. Ports selection wise I have no issue with since it serves well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far is a good computer . Starts up quickly and is quiet. it has several ports in the front. modern looking. his seems like a good computer for our home needs

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    ASUS upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ASUS to replace a 10 year old desktop. Footprint is much smaller. Setup very easy. Obviously much faster than old desktop. Comes with Win 11 which takes a little time to get familar. ASUS desktop has had no issues. Very happy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS - Nice Change

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a computer is never easy, but our HP died after only 4 years and almost $1000. Geek Squad can't repair HPs so we decided to not wait (and pay more money for HP service) and just buy this ASUS. Nice speed. Easy to use so far and it feels like our original set up, only better. Storage capacity is a plus too! So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    asus computer and best buy retail store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item asus computer was delivered as promised. the unit was exactly as advertised. the unit operated /started up with no problems. it was a good value compared to other stores. very satisfied with the computer and best buy. the computer also had a good warranty compared to refurbished computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS V500 Destop Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to replace a 2020 HP PC. This ASUS was an open box item at my local Best Buy. First thing that struck me about it was how lightweight it is to carry. Same exact specs as the PC that died, and it runs fast and clean for less than half of what I paid for its predecessor. The salesman was fast and accurate. Excellent purchase experience, financing was easy, and I'm very happy with this PC even though it is a brand I've never purchased or used before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Windows 11 and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 and speed is great as well as ram and hdd

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a faster computer, and the Rep recommended this one. It is has exceeded my expectations. Its fast, and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 4 out of 5 stars

    Asus V500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this desktop very long but so far, so good. It is fast, as expected for a new machine. It is incredibly quiet! I hesitate to give it 5 stars only because it is so new

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Great mid range system for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, runs quiet and has the storage space, RAM and speed that I was looking for.

    I would recommend this to a friend
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