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Customer Ratings & Reviews

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Your price for this item is $519.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 208 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the V500 Desktop's impressive overall performance and speed, with users noting it "punches above its weight" and delivers the "speed that I was looking for". The compact size and quiet operation are also appreciated, as is its reliable wifi connectivity. The only drawback mentioned by a few customers is the limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 208 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I would order again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues so no complaints Fits up on the desk and still have plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer & Service!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with great service and advice from geek squad!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desk top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working perfectly easy to operate for what we use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop computer is just what we needed and we got it at the price we wanted. You can’t beat that combination.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 2 out of 5 stars

    Would not recommend Asus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display port doesn't work. Contacted Asus for support. We went over trouble shooting and figured it was a problem with the Display port. The option they gave me was to send computer in for repairs at my expense of shipping. Not really what I expect to pay for when the computer is a couple of months old. Would not recommend Asus products at this time. In the mean time I contacted geek squad and they do factory warranty repairs for Asus. So I will be dropping off instead of sending. A+ for Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertW,

      Thank you for you for your comment.

      We do understand your disappointment with this PC and the inconvenience this may have caused if the display port will not output a video signal, or no video. Usually, you will do the following to resolve the issue. Check if you are using a compatible and working video cable, this PC is connected to a working monitor and the correct input source was selected correctly from the OSD menu on this monitor. Also, check if your PC meets the system requirements of this monitor. If so, ensure drivers and OS are up to date. If you need further assistance, please email me at [email protected] and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this product! I recommend it to everyone. I was helped by the people at Best Buy and the Geek Squad to make up my mind on which product to buy and to understand more how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. I needed a new computer to update the software and memory. Best Buy did a great job with the new system and the update was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Good tower and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in knowing nothing about computers except what I needed. The guy who helped me was very nice and answered all my questions. He helped pick the right tower I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and product. I've bought an ASUS pc before and it was great and lasted many years before I needed to upgrade my system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I will say when i was setting it up I was worried I would need to take it back due to how long it was taking to boot up and go through all the steps to where i could start using it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Collin T,

      Thank you for sharing your experience with the ASUS V500MVC Desktop. We sincerely apologize for the concern you felt during the initial setup process and the delay in booting up. We understand how important a smooth start is when setting up a new device. We are glad to hear that your desktop is now working well, and we hope it continues to perform reliably for you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506008249-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    NICE DEAL ALL AROUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRICE,GOOD UNIT, GOOD DEAL ! GOOD SYSTEM FOR WHAT I NEEDED AT THE TIME.BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus desktop has been an amazing little comp. Not too much excess stuff loaded on the desktop, just a straight forward new build. Pleasantly happy with the purchase! Good luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few days in after transferring everything from an old computer but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Thanks Ben. ! You did a great job in helping me. Also the monitor is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second ASUS. First one was over 10 yrs old and finally crashed after a power failure (TY Xcel). Easy setup and easy to use. A great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price - needed to upgrade and this qualified during tax free OH week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for basics! Easy to set up with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in transitioning from old to new unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - V500 Desktop - Intel Core i5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup process. Excellent startup with ease. Would highly recommend this PC.

    I would recommend this to a friend
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