Customer Ratings & Reviews
- Model:
- V500MVC-I71TB
- SKU:
- 12293565
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
ASUS V500 Desktop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ASUS desktop computer. The first one lasted over ten years. I think I could have kept it longer, but I didn't want to take a chance so I bought a new. I recommend this brand.
I would recommend this to a friendgood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. no issue so far..............................
I would recommend this to a friendGreat Desktop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Delivered on time. Easy setup. Note: No internal DVD Drive.
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Great product for the price and fits all my needs.
I would recommend this to a friendMy Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my computer, it is just what I needed. It works perfectly.
I would recommend this to a friend- Pros mentioned:Overall performance
Fit like a Glove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer fit my needs like a glove! Worth every penny!
I would recommend this to a friend Asus computer review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and at a great price. Very fast computer
I would recommend this to a friendaverage user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the money. Still trying to navigate windows 11.
I would recommend this to a friendSeems excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still setting up but the performance is excellent.
I would recommend this to a friendRating of ASUS computer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ASUS computer. My previous one served me well for 12 years. I am very confident the ASUS is a good product.
I would recommend this to a friend- Pros mentioned:Speed
Great and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and much better than my previous Dell tower
I would recommend this to a friend Short life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but power supply went out in 6 weeks. I now have my replacement hopefully this one will last longer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GailF,
Thank you for sharing your experience with the ASUS V500MVC desktop. We sincerely apologize for the inconvenience caused by the power supply failing so soon after purchase and regret the disruption this may have caused. We understand that you have now received a replacement, and we truly hope it operates reliably so your desktop continues to function smoothly.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506008249-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Buy at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent but a few minutes at the store for pickup. Item is what I ordered and was easy to set up.
I would recommend this to a friendVery good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item in exchange for the Dell Desktop the dell offered a few more options over the ASUS. At the same price at time of purchase.
I would recommend this to a friendGreat Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is well built and excellent value. Installation and setup was easy
I would recommend this to a friendFaulty display port, got re-sold!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer as it seemed like it would fit my needs. I don't do a lot of "heavy" work on my PC mostly shopping and business uses. Howver I do use dual monitors on the regular. The PC was received in a timely manner however it came with a faulty display port. No matter what cable was used it didn't work, even a disply port supported monitor didn't work. Ultimately, I ended up returning the computer a couple of days later, and got notified by Asus today that it was registered to a new user . I'm disappointed in Best Buy for reselling this PC as well, but hopefully the new buyer doesn't need that DisplayPort.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bmgfl21,
Thank you for sharing your experience with the ASUS V500MVC Desktop. We're glad to hear the system initially aligned with your needs, but we’re truly sorry to learn about the issue with the DisplayPort and the inconvenience it caused. We understand your concern about the device being registered to a new user following your return. While ASUS does not manage third-party retail procedures, we appreciate you bringing this to our attention and will ensure your feedback is shared with the relevant teams.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507006742-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus V500 Desktop Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figue out the nuances going from Windows 10 to Windows 11. Still have not figured out how the Windows 11 accepts jpeg's after transfers from my cell phone.
I would recommend this to a friendAsus Desktop PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Desktop PC along with an Asus Monitor to replace an old HP PC. It is super quiet and very fast.
I would recommend this to a friendNew Desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is working well. Geek squad did a nice job transferring data from my old (no longer supported) computer to the new one.
I would recommend this to a friendComplicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of AI infused, it's a hard to get use to desktop. And it is constantly updating. It will take me a while to use it. Because I don't like the AI crap on anything, even my phone and internet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tigger,
We hear your concerns about AI integration. Many AI features can be disabled or minimized within Windows settings (e.g., in Privacy & Security, or by adjusting Copilot/Cortana settings). You can also often uninstall specific AI-related apps if they're not core to the OS. We recommend exploring these options to tailor your desktop experience to your preference. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support