Customer Ratings & Reviews
- Model:
- VG245H
- SKU:
- 5591926
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the VG245H monitor's picture quality, ease of use, and its suitability for gaming. Many appreciate the monitor's price and the fast response time, along with its adjustability and included speakers. While some users noted minor issues with lag, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor if you don’t want to spend a lot of money. Could have a little better resolution. But not many complaints.
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it. The volume could be a bit louder but overall great for the price.
I would recommend this to a friendVertical Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but ever since I started using it my mouse is acting up. Not wanting to drag and drop, minor annoyances.
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like it is very expensive for just a 75 hertz monitor but other than that’s great
I would recommend this to a friendGood monitor for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor does the job for its price. Needed it for a second to my gaming and it looks and performs good
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I get random red flashes of light across the screen a lot though
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alyssaf,
I'm sorry to hear that you are having screen issues with this display. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Can you please send me a video of the issue? Does this happen when on the desktop or in specific applications? Please reach out to me at [email protected] and include case #N2011019299 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Two bad pixels
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought this monitor in May and two pixels are messed up. One will turn blue and another red. This started a month - month and a half ago. If I move the monitor around they sometimes revert back to normal but I shouldn’t have to do that. I’m aware there’s something to be said for the panel lottery but I’ve seen similar reviews and I can’t recommend buying this monitor. If it weren’t for the lack of quality control I would give this monitor at least 4 stars for its value and features.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about the pixels on the screen. This must be frustrating if you wish for me to troubleshoot this matter with you. Please provide me with images of the screen at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great screen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it every day with work at home order. Just can't see the screens left side.
I would recommend this to a friendCould do better for the money...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the monitor because I didn't think it was worth the money. There are better monitors out there.
No, I would not recommend this to a friendHDMI CABLE NOT WORKING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this brand new. I can’t complain with the monitor and other cable stuff the came with it except the HDMI cable. Unfortunately, my laptop has only HDMI port for an extended monitor. I thought ASUS monitor wasn’t working until I use another HDMI cable of my dad’s to find the real issue.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear BuyerCa,
I'm sorry to hear that the bundled HDMI cord is not working properly. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have resolved the issue by switching cables, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200911405 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Not Bad, but not ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you pay, you get plenty, but you know, you kind of get what you pay for.
I would recommend this to a friendNot great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use as a vertical monitor and I'm not impressed. Maybe I assumed because it had the word 'gaming' and 'Asus' attached to it, it would be good quality. My 4 yr old insignia TV looks far better by comparison. The blacks look gray, and depending on the angle it's sitting at, there are certain areas that aren't clearly visible and reflect light The colors look bland. It looks like one of the old monitors and the resolution looks like 720p. I returned it and bought a smaller Insignia TV and desktop mount which, combined, ended up costing less that the monitor. I wouldn't recommend it and it's definitely not worth the price
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you are unsatisfied with the build quality of the screen. It comes with a lot of excellent features, AMD FreeSync™ technology to eliminate screen tearing and choppy frame rates to give you seamless visuals and smooth gameplay. Rest assured that this feedback will not be unnoted and your information will be passed over to the relevant department. If you have any concerns, feel free to reach out to us at Official ASUS North America support twitter at AsusHelpUS. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
It's not bad for 60hz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good second monitor. It's ok for gaming if you don't want 144 fps
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, if you have any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Gaming Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price but Quality not as advertised
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are truly sorry the quality of the device is not as advertised and for any inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team for improvements.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Does the job. Decent value.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Clear picture. Decent value. No complaints.
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job for the price. Good purchase monitor
I would recommend this to a friendGood monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good monitor for beginners. That’s all I got
No, I would not recommend this to a friendGreat monitor for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son really digs it. I like how you can turn the screen different ways
No, I would not recommend this to a friendGreat for Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for office/student work. Will need display port options for gaming.
I would recommend this to a friendWaste of money.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $170 for this "open box" monitor. I can see why someone returned it. The images on the screen are so far from sharp as to be unusable. Zoom images are terrible. Regular documents aren't clear. I don't game, but can't imagine anyone being able to do that on this screen. The description said "open box excellent" but I don't know what they were referring to. It arrived at my door with a town up box and everything thrown inside as if it were going into the trash. I wish I could return it. It sat here unused on my desk as I left town for a couple of months. Wish I had figured out it was such low quality before I left town. Perhaps Best Buy will read this and take it back....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear about your experience with the open box item, this must be frustrating. If you are in the return period of your reseller, you should be able to get a replacement. Otherwise, our standard manufacturer warranty for new units is 12 months while open box/ refurbished units are for 3 months. If you have any concerns, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for a reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
