Customer Ratings & Reviews
- Model:
- VG245H
- SKU:
- 5591926
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the VG245H monitor's picture quality, ease of use, and its suitability for gaming. Many appreciate the monitor's price and the fast response time, along with its adjustability and included speakers. While some users noted minor issues with lag, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Dead pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about a month ago. Everything was gone until one day I turned on PC and found one dead pixel on the top left of screen. What's funny is that I bought the same monitor days after and picked it up. I haven't opened it yet but I'm thinking I might return it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that after a month's usage, you found a dead pixel on the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you wish to collaborate on this issue to find a solution, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. I use it in the shop and don't have any real issues
I would recommend this to a friendWorks as needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new screen for my son, HDMI inputs, works as expected.
I would recommend this to a friendGreat for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not vibrant, but monitor was easy to set up
I would recommend this to a friendIt's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. But not so great. Gaming monitor but not really impressed by it.
No, I would not recommend this to a friendNice purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a regular monitor and the price was was fair.
I would recommend this to a friendWouldn't recommend for ps4.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This got me so mad!The screen kept on saying No Signal when I was using the HDMI that came with the monitor to connect it to my ps4 it didn't work.But worked fine with my pc .Asus when will you fix these problems.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that you are unable to connect your PS4 to the monitor. Usually, it works perfectly with HDMI, is it that your computer works fine on the monitor but not your PS4?
Let's discuss this matter together, feel free to reach out to me at [email protected], and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
It's a tn panel...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a tn panel so the center off veiwing is pretty bad.
No, I would not recommend this to a friend- Cons mentioned:Viewing angle
Not a great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing angles for this monitor are horrible. You have to look dead on for good clarity. Also the coloring of the monitoring to me seems too yellow. I have another type of ASUS and it is excellent.
No, I would not recommend this to a friend No Power Supply in Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor arrived today with no Power Supply. Tried several different phone numbers to call, but at all points throughout the day "Hold times are extremely long, over 60 minutes" Best Buy does not allow you to email or submit an issue online, other than doing a return. I guess I have to pack the whole thing up and and return it since they shipped it without a power supply.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you receive the unit without a power supply. This must be very frustrating to you, we certainly recommend that you reach back to the reseller. This is a random case, normally all new units come with a power supply. If you need technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Good but there's better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this used and thought it was great and two years later I found a lot better ones for $20 more.
No, I would not recommend this to a friendAmazing monitor and has worked perfect for 7 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a while ago to use alongside my xbox one. It was very easy to set up and started right up. Ran smooth enough to satisfy myself back then and even now. Never had a single problem with it over the years. My only complaint was the switch to adjust the monitor settings was pretty finnicky, however that was just a small complain. Apart from that it's been a perfect monitor.
I would recommend this to a friendDoesn't work well with Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution is not good besides looks to blur and the text can't even see with clarity. This is mostly for windows operative system and Linux too.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I’m sorry to hear you had such a frustrating experience connecting this monitor to your Mac machine. We always aim to develop great products. We are gutted when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to improve our future models. If you need technical assistance or if you wish to discuss this matter with me, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Dead pixel
Dead pixel on screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week in and already a dead pixel that is just a bright red the whole time. Low quality
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are extremely sorry the device has a bright red dead pixel and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.
We are recommending having the unit sent in for servicing. You can have the Return Merchandise Authorization (RMA) created Online by visiting our support page and selecting "service and repair", below that option please select "Create Online RMA." You also have the option to contact us directly, and we will create the RMA for you. For further assistance or if you would like to discuss this matter further, please reach out to our customer support team.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Guess it will do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and built on speakes but the picture quality is pretty weak. If you want high picture quality look else where
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Sean,
I'm sorry to hear that you are unsatisfied with the picture quality of your monitor. This is certainly not the kind of experience that we want any of our customers to have. If you haven't already, I would recommend following the link below and adjusting the GameVisual settings in section 3-1. If you have any general or technical questions, please email me at [email protected] and include case #N201050946 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Manual: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VG245/VG245_English.pdf
fairly good monitor with defect function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.many convenience on this model, however, the one that I purchased appeared a red dot in the middle of the screen after 28 days using
No, I would not recommend this to a friendExpensive for value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed by the 75hz refresh rate and non-adjustable height for the price. Returned it for a different monitor.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We're sorry to hear about the disappointment you had with the display on this model. Rest assured we will have this information passed on to our development team for a review. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ployee told me this is the best cheap monitor and so I bought it. Oh man, don't ever buy a cheap monitor. Lol this monitor was hurting my eyes and I tried fixing the contrast and brightness but it just wasn't cutting it so I returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Morries,
We're sorry to hear about the unfortunate experience you're having with the display on this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Screen appeared defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the screen appeared great initially, a green dot appeared on the screen after just 2 days of use. I’m unsure if this is a common problem with the monitor but I had to return it and get a refund. It may just be my luck, I’m certain many people have better experiences using the product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear had to return the monitor due to the issue with the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Asus Monitor VG244H
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it new one ...I open and put in the VGa ,HDMI cables as instruction then turn on the start button on the monitor and it say HDMI 2 no signal ???after that I take out all the cables and start the monitor again and it still say the same HDMI no signal???I dont know what happen I bring it bavk to store
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you're having issues with the signal and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
