Customer Ratings & Reviews
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Fn SonicMaster](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/2e88b762-7583-4abc-a40e-39f98b862818.png)
- Model:
- X1407QA-V14.X116512
- SKU:
- 12241026
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
This computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great. I’m really enjoying all the nice perks that this computer comes with.
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the Black Friday price of $399. Better than most budget computers.
I would recommend this to a friendRuns smoothly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for running spreadsheets and documents.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very good, with a nice interface and windows 11.
I would recommend this to a friendExcellent computer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for my daughter for her school, she loves it.It's very powerful and works efficiently. Plenty of room to grow into and not out of by being too small on storage. So I highly recommend this product.
I would recommend this to a friendGreat for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! works great and its smooth and really quite, i love to work on it and the screen looks nice and sharp.
I would recommend this to a friendNice for light use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for light use of word and PowerPoint and browsing internet!
I would recommend this to a friendASUS VIVOBOOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package arrived in good condition and on time. Would purchase again.
I would recommend this to a friendAsus Vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the deal of the day! Saved some money and decent machine! :-)
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and glad I got it on sale which just made it an even better deal.
I would recommend this to a friendNice little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter laptop for a kid. Easy setup so far so good
I would recommend this to a friendgood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair model, with good discount. Weight is light enough as well.
I would recommend this to a friendNice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for basic functions. Bought as a gift for a friend
I would recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After few days screen froze.Would cost 200.00 to fix it. Not recommending.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
We appreciate you taking the time to share your experience with the ASUS X1407QA laptop. We apologize for the screen freezing issue you encountered and regret the inconvenience it caused, as well as the unexpected repair costs.
To further investigate the matter and determine whether warranty repair options are available, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist with diagnostics and guide you through the appropriate next steps.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2602001929-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support