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$420.00

Customer reviews

Rating 4.6 out of 5 stars with 123 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-123 of 123 reviews
  • Rated 2 out of 5 stars

    Sad little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this tiny laptop. It is smaller than a chromebook.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EllieS,

      Thank you for sharing your feedback on the ASUS X1404VAP Laptop. We regret to hear that the size of the device did not meet your expectations, and we sincerely apologize for any disappointment this may have caused. Please be assured that your comments will be passed along to our product team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2512031402-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Do not recommend geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was installed in someone else's name and cannot be used

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TAMMYB,

      Thank you for sharing your experience with the ASUS X1404VAP laptop. We sincerely apologize that your computer was installed under someone else’s name and, as a result, cannot be used. We regret the inconvenience this has caused.

      To further investigate the issue, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the situation in detail and assist you with the most effective solution.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2604017715-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Worth buying this brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second Asus machine and this machine delivers what you expect at less price tag compared to big brands. Display - 10 on 10 Look and feel - 10 on 10 Performance- 10 on 10 Battery - 10 on 10

    I would recommend this to a friend