Customer Ratings & Reviews
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- Model:
- X1404VA-I38128
- SKU:
- 10213025
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
ASUS- Vivobook. Excellant customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with track pad. Upgraded to Asus Zenbook. Return was seamless. Customer service was exceptional
No, I would not recommend this to a friendPerfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop for a very affordable price! Everything I was looking for!
I would recommend this to a friendDeal of the year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was too good to pass up. It will be a fine ace in the hole come next birthday or Christmas to replace wife's old and slow fresh top. I should have bought two.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Great price. Greatvbuy from best buy,
I would recommend this to a friendLucky BB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for the price. The features I like are its compact size and price.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose M,
Thank you for your feedback on the ASUS X1404VA laptop. We're glad to hear you're enjoying its compact design and value. Your comments are appreciated and will be shared with our team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
My new ASUS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice little computer. Very easy to use. I am nearly 81 years old and new tech can be confusing. I have had no real problems with it.
I would recommend this to a friendMy wife’s present for our wedding Anniversary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Till moment she doesn’t have any complaint. Also she love the color cause is similar to her smart watch
I would recommend this to a friendI recommend this laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price. I just needed a basic model for emails, maintaining financial accounts, and searching for products online.
I would recommend this to a friendcan find better for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it on sale. not bad for the price. definitely not worth the none-sale price though. ended up returning it for a better one that was on sale a few weeks later for the same price i paid for this one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlexanderT,
Thank you for sharing your experience with the ASUS X1404VA laptop. We are sorry to learn that the product did not meet your expectations at its regular price point and that you decided to return it. We sincerely apologize for any disappointment this may have caused. At ASUS, we remain committed to delivering quality and value across all of our devices, and your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
My First Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm more happy with this item than I thought I would be. The size of the screen and the keys are very adequate. And the price was good.M
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good computer . It's a fast I used to use it for office purpose and it's really nice.
I would recommend this to a friendStraight up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended for students and teachers! Because it has a lot of memory space for everything.
I would recommend this to a friendGreat but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall machine is great, however the windows interface puts a bunch of unnecessary bloatware that takes up space and resources.
I would recommend this to a friendGood buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice economical PC. Very pleased at a great price. Very happy with the price and quality.
I would recommend this to a friendASUS Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the graphics for the price. Its easy to navigate.
I would recommend this to a friendBest experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service ever and great product awesome experience and price
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price but the battery life is way too short :(
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear User840425,
Thank you for your feedback on the ASUS X1404VA Laptop. We're glad to hear you find it a good value, and we sincerely apologize for the disappointment with the battery life. To help resolve battery issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
14" laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm adjusting to the 14 inch screen. I did not realize I could not diplay my full slides while teaching my CPR vlasses.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy the name says it all i purchase all my appliances there all the time
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Fast and lightweight. Lenovo is best.
I would recommend this to a friend