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Customer Ratings & Reviews

Your price for this item is $269.00
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 347 reviews
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my recent laptop purchase from Best Buy. I was very impressed with the Geek Squad getting my old laptop data conversion & setting up my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer . It's a fast I used to use it for office purpose and it's really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display screen is a good size if stationary at a desk, but not ideal for frequent traveling. I don’t like the functionality like ease of changing default web browsers. Overall not bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was too good to pass up. It will be a fine ace in the hole come next birthday or Christmas to replace wife's old and slow fresh top. I should have bought two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ASUS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice little computer. Very easy to use. I am nearly 81 years old and new tech can be confusing. I have had no real problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer. A little heavier but not easy enough to take in backpack. Trying to get use to number pad & mouse pad the same; creative idea to save space. No backlit keyboard. Pretty fast for multi-tasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for students and teachers! Because it has a lot of memory space for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever and great product awesome experience and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice economical PC. Very pleased at a great price. Very happy with the price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Fast and lightweight. Lenovo is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. I just needed a basic model for emails, maintaining financial accounts, and searching for products online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more happy with this item than I thought I would be. The size of the screen and the keys are very adequate. And the price was good.M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChromeBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a charge for a long time. Affordable. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy the name says it all i purchase all my appliances there all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school & homework , my kid use it a lot also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price but the battery life is way too short :(

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear User840425,

      Thank you for your feedback on the ASUS X1404VA Laptop. We're glad to hear you find it a good value, and we sincerely apologize for the disappointment with the battery life. To help resolve battery issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall machine is great, however the windows interface puts a bunch of unnecessary bloatware that takes up space and resources.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm adjusting to the 14 inch screen. I did not realize I could not diplay my full slides while teaching my CPR vlasses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price great value for small laptop lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for personal use and love it!! Would recommend.

    I would recommend this to a friend