Customer Ratings & Reviews
![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/590718ff-3c92-4e3a-9253-355eb67098a5.jpg)
- Model:
- X1404VA-I38128
- SKU:
- 10858288
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Vivobook 14's overall performance and portability, finding it capable of handling various tasks with ease. The screen quality and processor speed also receive praise, alongside its reasonable battery life. However, the limited storage capacity is a concern for some users.
This summary was generated by AI based on customer reviews.
very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is good in everway and is fast. Best purchase ever, thanks best buy
I would recommend this to a friendASUS- Vivobook. Excellant customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with track pad. Upgraded to Asus Zenbook. Return was seamless. Customer service was exceptional
No, I would not recommend this to a friendGreat standard laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is pretty minimal, but fair for the price. Cant complain about anything. If you need a barebone laptop this is a good one.
I would recommend this to a friendGood School Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife as she plans to go back to school. It was easy to set up and she loves it. Getting it on sale was a great deal!
I would recommend this to a friendLucky BB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for the price. The features I like are its compact size and price.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose M,
Thank you for your feedback on the ASUS X1404VA laptop. We're glad to hear you're enjoying its compact design and value. Your comments are appreciated and will be shared with our team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my recent laptop purchase from Best Buy. I was very impressed with the Geek Squad getting my old laptop data conversion & setting up my new laptop.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display screen is a good size if stationary at a desk, but not ideal for frequent traveling. I don’t like the functionality like ease of changing default web browsers. Overall not bad.
No, I would not recommend this to a friendNew title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop used for good care and never needed anything
I would recommend this to a friendGreat starter computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter computer. A little heavier but not easy enough to take in backpack. Trying to get use to number pad & mouse pad the same; creative idea to save space. No backlit keyboard. Pretty fast for multi-tasking.
I would recommend this to a friendDeal of the year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was too good to pass up. It will be a fine ace in the hole come next birthday or Christmas to replace wife's old and slow fresh top. I should have bought two.
I would recommend this to a friendMy wife’s present for our wedding Anniversary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Till moment she doesn’t have any complaint. Also she love the color cause is similar to her smart watch
I would recommend this to a friendMy new ASUS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice little computer. Very easy to use. I am nearly 81 years old and new tech can be confusing. I have had no real problems with it.
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good computer . It's a fast I used to use it for office purpose and it's really nice.
I would recommend this to a friendASUS Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the graphics for the price. Its easy to navigate.
I would recommend this to a friendStraight up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended for students and teachers! Because it has a lot of memory space for everything.
I would recommend this to a friendGood buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice economical PC. Very pleased at a great price. Very happy with the price and quality.
I would recommend this to a friendI recommend this laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price. I just needed a basic model for emails, maintaining financial accounts, and searching for products online.
I would recommend this to a friendMy First Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm more happy with this item than I thought I would be. The size of the screen and the keys are very adequate. And the price was good.M
I would recommend this to a friendBest experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service ever and great product awesome experience and price
I would recommend this to a friendAlright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies rather quickly unfortunately. Could be better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RoderickS,
Thank you for sharing your feedback on the ASUS X1404VA laptop. We sincerely apologize that the battery performance did not meet your expectations, and we regret the inconvenience this has caused.
To help improve battery life, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0058" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/