Customer Ratings & Reviews
- Model:
- X1404VA-I38128
- |
- SKU:
- 10858288
Customer reviews
Rating 4.5 out of 5 stars with 377 reviews
(377 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Vivobook 14's overall performance and portability, finding it capable of handling various tasks with ease. The screen quality and processor speed also receive praise, alongside its reasonable battery life. However, the limited storage capacity is a concern for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tomsic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more bells and whistles than my old lap top. Just got to get used to it, but otherwise,, A_ OK.. :)
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
Nice machine and I love the number pad/mouse pad!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast response as expected and will be used at home for a variety of projects..
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
Best store ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very helpful, listened to what I wanted and I got it.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for online classes, cancels noise from my five year old and allows me to concentrate.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
Asus Vivobook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like everything about the Asus Vivobook. Picture quality is great. Easy to use.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very good so far. I need it for typing word, read news.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a very good and small computer for my young daughter.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 3 out of 5 stars
Can’t Setup My Compiter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell—I tried setting up my computer, and apparently there’s no WiFi driver set up so it won’t allow me to go any further. I’ve tried resetting and it still doesn’t help. The nearest Best Buy to me is about an hour drive so it’s not the most convenient to just up and exchange, but that seems like my only option at the point
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marcus T,
We're sorry to hear that you're having issues setting up the ASUS Vivobook, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Start for the first time (Windows OOBE) -  https://www.asus.com/support/faq/1041493/
Rated 5 out of 5 stars
Tina Morales
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. Danyll? Helped me pick it out and made sure is what compatible to my needs.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 4 out of 5 stars
It's alright.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop by any means. Battery doesn't last that long unplugged although.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 4 out of 5 stars
Good college student laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for college purposes. Basic apps function seemlessly well.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 2 out of 5 stars
Liked service, not product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was perfect. I received the laptop the next day as was indicated, it was also double boxed, which is good and safe. But this laptop tends to freeze anytime, a lot more than my older Windows 10 laptops. Does anyone else seem to have this problem?
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear User935020LappyTappy,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We’re pleased to hear that the delivery process was smooth and secure, and we sincerely apologize for the issue you’ve encountered with the system freezing.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504007925-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/
Rated 5 out of 5 stars
Good basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for what I need it for which is just basic word application.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 5 out of 5 stars
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop and it does everything I want it
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 4 out of 5 stars
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good, cheap laptop for beginners!
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 4 out of 5 stars
little memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice laptop but a bit too expensive and no finger scanning
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Lenovo Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Laptop. Response time is quick. I like it.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendRated 3 out of 5 stars
Good with caveats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is kind of dim, the mic is not great, otherwise it's a solid laptop. You get what you pay for! I'd recommend using it indoors due to the screen.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew S,
Thank you for your feedback on the ASUS X1404VA Laptop. We're glad to hear the laptop meets your needs overall. We appreciate your comments regarding the screen brightness and microphone performance, and will share them with our product team for future improvement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
Great everyday laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue Very nice laptop! Very portable and full functioning in a lightweight frame. Plenty powerful to do all your everyday routine things. For me, this is great as a standard work computer to get through the daily routine. Not the higher end of processing performance but definitely gets the job done with its Intel Core i3 1315U processor. Certainly holds the same level of performance with its 8GB DDR4 3200 MHz memory. Integrated graphics work well for everyday use paired with the its beautiful full HD screen. Performance: This Intel i3 with its 8GB of ram and integrated graphics do a lovely job at all of the typical daily tasks. Can run multiple programs and windows simultaneously without any issue. Great for work or play or even very mild casual gaming, but realize this should not be considered a gaming PC. Works tremendously well for anything else though. Storage: the 128GB ssd is fast and opens/runs things quick and smoothly. Fine for pictures and documents, but not a huge drive if that’s what you need. This gets the job done well for the basics. Connections make it simple to add an external drive for storing all of your larger files like movies or a big audio collection. Design and Build This laptop was built with durability and functionality in mind. A well-built and functional machine ideal for work, school, or just the dailies around the house. It has a very durable and clean build in a compact, small footprint frame. Elegant appearance, thin and lightweight with minimal screen bezel which I always like when compared to a thick screen outline. It’s built to US military-grade durability standards so it’s rough and tough to stand up to some punishment if needed. Display Beautiful 60 Hz 14-inch full HD 1920x1080 display. ASUS always seems to have excellent displays. You can find higher resolutions out there but at this size I think 1080 is more than sufficient and utilizes the space well, anything more is overkill. It’s great for general computing but also works great for media viewing or editing. Connectivity This laptop has one USB-C port, two additional USB-A 3.2 ports, a USB-A 2.0, HDMI 1.4, and headphone jack. Plenty of options for connecting additional drives, displays, or any other external devices you may want to attach. Also with speedy Wi-Fi 5 as well as Bluetooth for wireless connections. All work great. Keyboard, Touchpad, Camera The keyboard and touchpad are very nice a ergonomic. I really like the touchpad’s integrated numeric keypad that can be switched on and off. I really appreciate this feature and I’ve not seen it before but it basically adds a full size keyboard’s numeric pad for use when needed without adding the increased space requirement of a dedicated numeric pad, pretty slick. 720p Front-Facing Camera with built in mic work well for smooth and clear conference calls and meetings. Cam has a solid built-in privacy shutter that can easily be slid open or close depending on what you’re doing in order to maintain privacy, which I really like too. Battery Life The battery life is great with the included components. This definitely outlasts any of my other “processor heavy” laptops with their heftier CPUs and GPUs. This is a great feature if that’s what you’re going for over a more unnecessarily powerful laptop. Charge time is excellent as well and doesn’t take long to recharge the battery on the go. Conclusion This ASUS - Vivobook 14 14" FHD Laptop is a great performer for its size and specs. Ideal for work, school or daily routine computing. Not a gaming powerhouse but it’s not meant to be. Quality ASUS construction, a economy friendly components make it a great system all around at a low price.
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friend Rated 3 out of 5 stars
Decent but not enough memory and overheat
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but not enough memory it's going to get full fast and then starts to slow down and also overheats if you do a lot on it
This review is from ASUS - Vivobook 14 14" FHD Laptop - Intel Core i3 - 8GB Memory - 128GB SSD - Quiet Blue
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
Thank you for sharing your experience with the ASUS X1404VA and we sincerely apologize for the inconvenience caused by limited memory and overheating concerns. To help resolve this issue, we recommend reviewing the steps in our troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
[Windows 11/10] How to free up drive space -  https://www.asus.com/support/faq/1049096/







![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/590718ff-3c92-4e3a-9253-355eb67098a5.jpg;maxHeight=54;maxWidth=54;format=webp)


