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Customer reviews

Rating 4.5 out of 5 stars with 403 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 403 reviews
  • Rated 5 out of 5 stars

    Good price fast delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was exactly when I ordered. Not a gamer laptop but it's the job done for basic school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great price. Greatvbuy from best buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and it’s all we needed. John, a member of the Geek Squad helped us set it up. He was terrific, very patient with us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is good in everway and is fast. Best purchase ever, thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good low dollar option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Battery life as stated. Good low dollar option for basic use.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Vegas,

      Thank you for your review of the ASUS X1404VA laptop. We're glad to hear it offers good value and meets your expectations for battery life and basic use.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for a very affordable price! Everything I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great standard laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is pretty minimal, but fair for the price. Cant complain about anything. If you need a barebone laptop this is a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS- Vivobook. Excellant customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with track pad. Upgraded to Asus Zenbook. Return was seamless. Customer service was exceptional

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display screen is a good size if stationary at a desk, but not ideal for frequent traveling. I don’t like the functionality like ease of changing default web browsers. Overall not bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good School Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as she plans to go back to school. It was easy to set up and she loves it. Getting it on sale was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer. A little heavier but not easy enough to take in backpack. Trying to get use to number pad & mouse pad the same; creative idea to save space. No backlit keyboard. Pretty fast for multi-tasking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    can find better for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it on sale. not bad for the price. definitely not worth the none-sale price though. ended up returning it for a better one that was on sale a few weeks later for the same price i paid for this one.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AlexanderT,

      Thank you for sharing your experience with the ASUS X1404VA laptop. We are sorry to learn that the product did not meet your expectations at its regular price point and that you decided to return it. We sincerely apologize for any disappointment this may have caused. At ASUS, we remain committed to delivering quality and value across all of our devices, and your feedback will be passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my recent laptop purchase from Best Buy. I was very impressed with the Geek Squad getting my old laptop data conversion & setting up my new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lucky BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. The features I like are its compact size and price.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jose M,

      Thank you for your feedback on the ASUS X1404VA laptop. We're glad to hear you're enjoying its compact design and value. Your comments are appreciated and will be shared with our team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Deal of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was too good to pass up. It will be a fine ace in the hole come next birthday or Christmas to replace wife's old and slow fresh top. I should have bought two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ASUS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice little computer. Very easy to use. I am nearly 81 years old and new tech can be confusing. I have had no real problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife’s present for our wedding Anniversary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till moment she doesn’t have any complaint. Also she love the color cause is similar to her smart watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer . It's a fast I used to use it for office purpose and it's really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. I just needed a basic model for emails, maintaining financial accounts, and searching for products online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more happy with this item than I thought I would be. The size of the screen and the keys are very adequate. And the price was good.M

    I would recommend this to a friend