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Customer reviews

Rating 4.5 out of 5 stars with 403 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 403 reviews
  • Rated 4 out of 5 stars

    ASUS Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the graphics for the price. Its easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for students and teachers! Because it has a lot of memory space for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice economical PC. Very pleased at a great price. Very happy with the price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever and great product awesome experience and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall machine is great, however the windows interface puts a bunch of unnecessary bloatware that takes up space and resources.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad A/C Jack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/C jack is inferior quality for sure. After a few months it started to fail and would not charge the battery. Finally stopped working and a decent laptop is useless. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyM,
      We regret to hear that your AC adapter jack has been damaged. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
      To assist you promptly, kindly provide us with your case number. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at customerloyalty@asus.com, and please include the link to this review for reference.
      Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2504007925-0022.
      Thank you for choosing ASUS!
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Fast and lightweight. Lenovo is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy the name says it all i purchase all my appliances there all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price but the battery life is way too short :(

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear User840425,

      Thank you for your feedback on the ASUS X1404VA Laptop. We're glad to hear you find it a good value, and we sincerely apologize for the disappointment with the battery life. To help resolve battery issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    ChromeBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a charge for a long time. Affordable. Great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm adjusting to the 14 inch screen. I did not realize I could not diplay my full slides while teaching my CPR vlasses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getting ready for transfer to Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the low price and the size. I did not have Windows 11 m laptop and this was a good price for my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school & homework , my kid use it a lot also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Vivobook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills my needs. I will use it for many of my personal uses; poetry, excel worksheets for college football.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is a great name among computer manufacturers. This pc is perfect for personal and work use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REP WAS QUICK AND COURTEOUS. BEST TRANSATION I HAVE SEEN IN AWHILE. THANKS AND WILL BUY AGAIN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kill laptop for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! Let alone the touch pad having the number pad!! Uh to die for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for the price when on sale. Wouldnt buy it full price because itnis a little slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for personal use and love it!! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price great value for small laptop lightweight

    I would recommend this to a friend