Customer Ratings & Reviews
![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/590718ff-3c92-4e3a-9253-355eb67098a5.jpg)
- Model:
- X1404VA-I38128
- SKU:
- 12053549
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Can’t Setup My Compiter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell—I tried setting up my computer, and apparently there’s no WiFi driver set up so it won’t allow me to go any further. I’ve tried resetting and it still doesn’t help. The nearest Best Buy to me is about an hour drive so it’s not the most convenient to just up and exchange, but that seems like my only option at the point
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marcus T,
We're sorry to hear that you're having issues setting up the ASUS Vivobook, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Start for the first time (Windows OOBE) - https://www.asus.com/support/faq/1041493/
- Pros mentioned:Portability
Good work laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Works good, got it for work and it was easy to transport and get what I needed done
I would recommend this to a friend Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight laptop, has basic functions, on sale at a great price
I would recommend this to a friendSolid laptop for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus is a well designed compact laptop with good ram speed and decent storage.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how small the screen was, and that it just felt not worth what we paid even on clearance. Great brand not a great model especially for the price.
No, I would not recommend this to a friend- Pros mentioned:Processor speed
Good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. This happens to have an up to date processor!
I would recommend this to a friend - Pros mentioned:Overall performance
Graduation gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a graduation gift for my daughter and she loves it.Great computer for an even better price.
I would recommend this to a friend - Pros mentioned:Overall performance
Love these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy!Fast and reliable!Best purchas ever!I love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great value. Prefect computer for everyday tasks.
I would recommend this to a friend Asus Vivobook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop because it is perfect size for what i need easy to travel with and enough GB.
I would recommend this to a friendNumeric keypad a pain. Screen too small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a cheap laptop to use for email and internet. I bought this because of the extra memory it had and the numeric keypad built into the touchpad. That was a mistake. the keypad isn't that convenient to use, and if I hit the On/Off button by mistake, a calculator window pops up on the screen and I have to stop and close it out again to continue with what I was working on. Also, the 14" screen is too small for some images and there's no way to access the bottom of the screen. If I changed the image size the printing would be too small to read. I'll keep it until it dies, but the next time I'll go back to one with a 15" screen and regular numeric keypad.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eric H,
Thank you for your feedback regarding the ASUS X1404VA laptop. We regret that certain features, such as the numeric keypad and screen size, did not meet your expectations. Your comments will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Too much software AI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good little computer for the money. It is unfortunate, however that half the capacity of the hard drive is taken up by the new improved version of windows and the other software like the Asus suite that comes preloaded on the machine. Personally I do not like the AI inspired assists where the computer wants to think for you.
I would recommend this to a friendDecent For The Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent laptop for the price. It did freeze up once and had to hold the power button down for about 45 seconds to get it to power off.
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Easy to use and it has more than enough power and memory.
I would recommend this to a friend Surprise package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is based on what was supposed to be a basic handheld PC from when they first came out. This being a laptop, and a 13th gen i3, provides a little more power than that. Excellent for emulation if you're using a thumb drive, excellent for basic PC computing. Well worth the money I spent. Recommended if you know what you're getting and what you're going to use it for.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer super fast and easy to use, i liki it
I would recommend this to a friend - Pros mentioned:Overall performance
Exactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Bought it on sale for a great price also
I would recommend this to a friend - Pros mentioned:Overall performance
Nursing school
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school. Gets the job done. I am currently in nursing school
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect for beginners!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent beginners laptop. I love it for work, it perfect for the kite work needed.
I would recommend this to a friend - Pros mentioned:Processor speed
Asus vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop for everyday use with a fast core i3.
I would recommend this to a friend