Customer Ratings & Reviews
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- Model:
- X1404VA-I512256
- SKU:
- 10331791
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good for students and projects for schooling
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edwin E,
Thank you for your feedback on the ASUS X1404VA laptop. We're pleased to hear that it's been a reliable companion for student work and academic projects. This model is designed to deliver dependable performance for everyday tasks, and it's great to know it's meeting your expectations.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, well worth the money and time.
I would recommend this to a friendGreat for traveling!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up while on vacation. Needed it for some business.
I would recommend this to a friendWorks well and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a laptop it runs pretty well and will be more than enough for any school work or office work.
I would recommend this to a friendMediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok…. Simply ok. If you want it for just school work or simply just to browse the web then it’s perfect. However if you want it to play any game or run more than 2 things at once then I wouldn’t get it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael S,
Thank you for sharing your experience with the ASUS X1404VA laptop. We appreciate your honest feedback and regret that the device did not fully meet your performance expectations beyond basic tasks such as schoolwork and web browsing. Your comments have been noted and will be shared with our product development team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Happy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good and meets my needs. Great customer service
I would recommend this to a friendASUS - Vivobook 14 14" FHD Laptop - Intel Core i5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, meets my expectations, fast and efficient
I would recommend this to a friendMeem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase so far meets my needs, very quick processor.
I would recommend this to a friendGreat unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the price. Does everything I need and can even play some games.
I would recommend this to a friendFun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for my daughter. She is satisfied, it works for what she needs it for.
I would recommend this to a friendPretty awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable laptop from Best Buy, worth every penny! Amazing
I would recommend this to a friendLaptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, not the best laptop for the price. Battery doesn’t last long the screen isn’t the best
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrendaL,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We’re glad to hear that the device is working well overall, and we sincerely apologize for the issues you’ve encountered with the battery performance and screen quality. We understand how important these features are for your daily use, and we regret the inconvenience this has caused.
To help improve battery performance and optimize display settings, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
[Windows 11/10] Troubleshooting - Main (Internal) Display problem - https://www.asus.com/support/faq/1015072/
Computer buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works. The computer was a inexpensive buy.
I would recommend this to a friendI didn't know about S Mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a okay computer. One thing I didn't know ahead nor in detail about the S mode for windows. S mode is a one time in situation. Choosing to opt out will effect the way the laptop process task. You can only download apps from the Microsoft store. I have a old printer that still works and I can't use it because Microsoft doesn't offer a download for it. This is not kool at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shanda,
Thank you for sharing your feedback regarding the ASUS X1404VA Laptop. We sincerely apologize for the inconvenience caused by Windows S Mode and the limitations you’ve encountered, particularly with installing applications and connecting your older printer.
Please note that switching out of Windows S Mode does not affect the way your laptop processes tasks. Once you opt out, your device will continue to function normally, while allowing you to install applications outside of the Microsoft Store. For assistance, we recommend following the steps outlined in our FAQ guide linked below.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504007925-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Introduction - Windows S mode & related FAQ - https://www.asus.com/us/support/faq/1034213/#Win11
Budget Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget laptop. It does the job and has all the features, so why not?
I would recommend this to a friendWorth the price and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and fast enough to meet my work requirements
I would recommend this to a friendkeyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard not backlit getting use to it works ok for first laptop
I would recommend this to a friendCollege work and Gaming done right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent just what my son needed for College and of course some gaming.
I would recommend this to a friendNew computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Not thrilled with the changes to MS360 but that is a software issue not a hardware issue.
I would recommend this to a friend5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great little computer that didn’t skimp on the important things
I would recommend this to a friend