Customer Ratings & Reviews
![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/8785ef94-8fa8-4d9a-bfb8-9c161c09ab91.jpg)
- Model:
- X1404VA-I512256
- SKU:
- 10528699
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Great laptop for the budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price point. Working out great.
I would recommend this to a friendWorks great super fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price works evey fast and very sleek
I would recommend this to a friendMulti-User Family Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus laptop was smooth to set up and is easy to use. Very satisfied with my purchase!!
I would recommend this to a friendLaptop Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful, just the right size with the right amount of power
I would recommend this to a friendSpecs and price affordable for medium user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for students, and good one for some gamers.
I would recommend this to a friendThe best option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I expected: good, nice and cheap!!!!!
I would recommend this to a friendlaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value, easy to use, excellent product support
I would recommend this to a friendBargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bargain for the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGood laptop for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for school and other small projects but I would prefer for a longer battery life.
I would recommend this to a friendOverall a great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great laptop, Asus never disappoints me.
I would recommend this to a friendLaptop is great, works well for work and writing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, and works well for writer types.
I would recommend this to a friendBest laptop in budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes very handy. I have been loving this product.
I would recommend this to a friendDecent computer. Terrible screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid computer with one major flaw. It's relatively fast and will handle all basic tasks with ease. The problem is the screen is horrible. The viewing angles are terrible. You have to view it from the perfect angle otherwise the colors and saturation are way off. I've connected it to a monitor so I now never have to see the screen. If you're planning to use the screen then consider other options.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kunkka,
We apologize for the inconvenience you've experienced with the display quality on your ASUS X1404VA laptop. While we're glad to hear the system performs reliably for everyday tasks, we understand how frustrating limited viewing angles and color distortion can be. Your feedback regarding the screen is important to us and will be shared with our product development team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504007925-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Decent quality for price close to $250
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this product for price and not much of quality. One more thing that I liked was th RAM of 12 GB.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Prashant N,
Thank you for sharing your experience with the ASUS X1404VA laptop. We understand that affordability was a key factor in your decision, and we’re glad to hear you appreciated the 12 GB of RAM. Your feedback regarding overall quality is important and will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It’s Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good laptop so basic needs just wasn’t right for me as an architecture student. Also beware there’s no backlight on the keyboard and the screen is very dim
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LakyiaW,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2504005745-0030] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Purchased for child. We returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter didn't work as intended. Ran slowly though had great storage for the 279.99 price. Would buy again for school or lite at home work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear QuaneekaS,
Thank you for sharing your experience with the ASUS X1404VA laptop. We sincerely apologize that the device did not perform as intended for your daughter and understand how disappointing it must have been to return it. We appreciate your positive remarks regarding the storage capacity and overall value at its price point. Your feedback is valuable and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504007925-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus vivoworkbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item due to practicality and cost efficiency, but unfortunately it was not up to standard for what i use it. Speed isn't the best and the feature it has (calculator pad) didn't work properly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YajaydaM,
Thank you for your comment.
We do understand your disappointment and the inconvenience if you are experiencing slow system speed or performance with the laptop. To resolve this, ensure Windows, drivers, applications and BIOS are up to date. Keeping this laptop updated will maintain optimum system stability and performance. Additionally, while accessing web applications, ensure this unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If these steps were performed to no avail, try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good price, ok laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable laptop, but only would buy it at the sale price. Current list price is too high.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gingi R,
Thank you for your feedback on the ASUS X1404VA. We’re glad to hear you found the laptop reasonable and appreciate your thoughts on pricing. Your input will be shared with our team as we continue to evaluate customer expectations and market trends.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions for use. Not that easy to learn how to use it. I sincerely wish I had just bought a Chromebook from Amazon!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard L,
Thank you for your feedback on the ASUS X1404VA. We're sorry to hear that your initial experience has been frustrating and that the setup process hasn’t met your expectations. To assist with getting started, we recommend referring to the official ASUS user manual for the X1404VA linked below, which provides step-by-step guidance on setup, features, and usage.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
User manual ASUS X1404VA - https://www.asus.com/laptops/for-home/vivobook/asus-vivobook-14-x1404/helpdesk_manual?model2Name=X1404VA
Display resolution is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display is not good. Had to return because clarity was not good
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KrishnakumarR,
Thank you for sharing your feedback on the ASUS X1404VA Laptop. We sincerely apologize for the inconvenience you experienced with the display clarity and regret that the product did not meet your expectations, which ultimately led to a return. Your comments are important and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504007925-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support