Customer Ratings & Reviews
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- Model:
- X1404VA-I512256
- SKU:
- 10947603
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for everyday use and small businesses.
I would recommend this to a friendLaptop looks ok but terrible screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer looks and feels ok but screen is terrible, he a laptops 10 years ago with better screens, everything just kind washes out, no contrast - thinking about returning it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear gMasta,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We are pleased to hear that the computer looks and feels satisfactory overall. However, we sincerely apologize for the disappointment regarding the screen quality, including the lack of contrast and washed‑out appearance. Your feedback is valuable and will be passed along to our product team for review.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Main (Internal) Display problem - https://www.asus.com/support/faq/1015072/
Vivo book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer because my last Asus was acting up. I saw this one advertised at the right price point for me, it has served me well.
I would recommend this to a friendPerfect For HS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my high schooler! He loves it! Has everything he needs and meets his expectations!
I would recommend this to a friendQuiet Workhorse - Yet Versatile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable business - gaming laptop. Runs cool with Intel Core i5 processor, and well lit screen.
I would recommend this to a friendAudiobook 14
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck laptop! Good hardware for a ~$300 laptop. Great for teens first computer
I would recommend this to a friendGreat affordable laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The mouse pad keyboard grid is so unique and I use it all the time.
I would recommend this to a friendGreat for traveling!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up while on vacation. Needed it for some business.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Speed and processing are adequate. Layout was nice to finish was nice. I really liked how thin it was, but in the end, the screen resolution, and the matte finish of the screen didn’t work for me. I would still recommend it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RonO2019,
Thank you for sharing your experience with the ASUS X1404VA laptop. We’re glad to hear you appreciated the laptop’s performance, layout, and slim design. We apologize that the screen resolution and matte finish did not meet your expectations. Your feedback is important and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Happy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good and meets my needs. Great customer service
I would recommend this to a friendGreat unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the price. Does everything I need and can even play some games.
I would recommend this to a friendGood price and good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Just as it is shown in the pictures
I would recommend this to a friendBudget Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget laptop. It does the job and has all the features, so why not?
I would recommend this to a friendCheap but would not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough CPU to run a single application that integrates streaming.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlysseC ,
We certainly understand your disappointment with the performance of the unit. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing in terms of continuous improvements to the product line. However, there are other units that would have an upgraded CPU that best suits your needs. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2602014459-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Anya M.
ASUS Customer Loyalty US Support
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok…. Simply ok. If you want it for just school work or simply just to browse the web then it’s perfect. However if you want it to play any game or run more than 2 things at once then I wouldn’t get it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael S,
Thank you for sharing your experience with the ASUS X1404VA laptop. We appreciate your honest feedback and regret that the device did not fully meet your performance expectations beyond basic tasks such as schoolwork and web browsing. Your comments have been noted and will be shared with our product development team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great little computer that didn’t skimp on the important things
I would recommend this to a friendGood laptop for a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop. Haven’t had any issues yet. Runs fast
I would recommend this to a friendASUS laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking .Fast computer for decent price . Like it .
I would recommend this to a friendGood Laptop at Great Price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the highest in technology, but sufficient for my needs.
I would recommend this to a friendGood laptop for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for school and other small projects but I would prefer for a longer battery life.
I would recommend this to a friend