Customer Ratings & Reviews
![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/8785ef94-8fa8-4d9a-bfb8-9c161c09ab91.jpg)
- Model:
- X1404VA-I512256
- SKU:
- 11297689
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
- Cons mentioned:Screen quality
ASUS Vivobook 14, 12GB, 256GB SSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quality is average. Everything else is good.
I would recommend this to a friend - Cons mentioned:Screen quality
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! The only thing I wish it was touch screen. But besides that, I'm a very satisfied customer.
I would recommend this to a friend - Pros mentioned:Portability
High quality product and very light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product to take with me everywhere for work. The product is of excellent quality and very light. The size is ideal, not too big, not too small.
I would recommend this to a friend - Pros mentioned:Overall performance
So convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good but not for what my mother wanted. But was very grateful to best buy team the help us to exchange for a much best option for her Thank you so much to Aidan and best buy team
I would recommend this to a friend - Pros mentioned:Overall performance
Bang for your buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value on this notebook is outrageous. Only downfall was windows 11 home instead of pro, but Microsoft make it easy to update.
I would recommend this to a friend - Pros mentioned:Overall performance
Very Good PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this PC for my photography work. I am very happy with its functions and performance. A very good laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS laptop in an outstanding laptop at a very attractive price.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop at a great price. Easy to operate and has a fast response to input
I would recommend this to a friend Value 0.7" 3.09lb 13th gen i5 w/ 12GB RAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent build quality but it matches the more entry price point. Intel 13th Gen Core i5-1334U. .7" 3.09lb. 256GB SSD & 12GB RAM, vs. more typical 8GB RAM for this price point
I would recommend this to a friend- Pros mentioned:Portability
Great little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for an amazing price on sale. It is a great little laptop, the perfect size for a tote purse or small briefcase.
I would recommend this to a friend - Pros mentioned:Overall performance
great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer, excellent for my school projects.
I would recommend this to a friend - Pros mentioned:Processor speed
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a great laptop fast and smooth. The number pad on the mouse pad was a little confusing at first but you get used to it.
I would recommend this to a friend - Pros mentioned:Battery life
Great small computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 14” computer you can use everyday. Good battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Grandma’s computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and excellent product, nothing short of the best!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Entry Level Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Perfect little family computer. Will be trying to stream my Xbox on it shortly.
I would recommend this to a friend Touchpad issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these laptops, one for my wife and one for my daughter. About a month after purchase, one of them started having issues with the touchpad. I took it in for service twice for the same problem. After they replaced the touchpad, the screen began shutting down unexpectedly. Fortunately, the store acknowledged that it was still new and refunded my money. Now my daughter's laptop is experiencing the same touchpad issue. Instead of sending it in for service and risking additional problems, I decided to buy her a mouse instead. It seems like this may be a common issue with this model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear OmarA,
Thank you for taking the time to share your experience with us. We regret to hear about the difficulties you encountered with the touchpad and understand the frustration this has caused.
We appreciate that the Best Buy store was able to provide a refund for the first unit, and we acknowledge your concerns regarding the recurring touchpad issue on your daughter’s laptop. To help troubleshoot her device, we recommend following the steps outlined in the FAQ linked below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - Touchpad abnormal problems https://www.asus.com/support/faq/1042539/
- Pros mentioned:Overall performance
Great laptop and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price and everyday work. Would buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Computer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the computer! It's perfect for what I need.
I would recommend this to a friend Beginner friendly laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Mac user for the past 10+ years. I got this laptop to get reacquainted with the Windows OS, as well as work on coding practice. It's been a good system so far. Supports virtual machines and coding languages. It seems to work very well as a beginner friendly device.
I would recommend this to a friend- Pros mentioned:Overall performance
Great power for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for my dj gig and works amazing, supper happy to have gotten this super affordable beast
I would recommend this to a friend