Customer Ratings & Reviews
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- Model:
- X1404VA-I512256
- SKU:
- 12015019
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase because a got a very good computer with great features for an awesome price.
I would recommend this to a friendBest gift for my mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fast and reliable. Also, Bestbuy always offers best deals in the store.
I would recommend this to a friendAsus Vivobook 14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, good price, excelent performance, super happy with it, its perfect for study or work
I would recommend this to a friendGreat affordable laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The mouse pad keyboard grid is so unique and I use it all the time.
I would recommend this to a friendBest deal in the given price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the performance of the laptop and with the prompt delivery of best buy.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Speed and processing are adequate. Layout was nice to finish was nice. I really liked how thin it was, but in the end, the screen resolution, and the matte finish of the screen didn’t work for me. I would still recommend it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RonO2019,
Thank you for sharing your experience with the ASUS X1404VA laptop. We’re glad to hear you appreciated the laptop’s performance, layout, and slim design. We apologize that the screen resolution and matte finish did not meet your expectations. Your feedback is important and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PErfect for daily work, the processor and the screen are nice, also the size is good
I would recommend this to a friendWFH Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work from home device. Bought an adapter for ethernet connection. Good so far!
I would recommend this to a friendGood price and good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Just as it is shown in the pictures
I would recommend this to a friendMediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok…. Simply ok. If you want it for just school work or simply just to browse the web then it’s perfect. However if you want it to play any game or run more than 2 things at once then I wouldn’t get it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael S,
Thank you for sharing your experience with the ASUS X1404VA laptop. We appreciate your honest feedback and regret that the device did not fully meet your performance expectations beyond basic tasks such as schoolwork and web browsing. Your comments have been noted and will be shared with our product development team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good for students and projects for schooling
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edwin E,
Thank you for your feedback on the ASUS X1404VA laptop. We're pleased to hear that it's been a reliable companion for student work and academic projects. This model is designed to deliver dependable performance for everyday tasks, and it's great to know it's meeting your expectations.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, well worth the money and time.
I would recommend this to a friendhandling multitasking with ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent perform ace and highly recommended. Battery life easily lasts 8–10 hours on a full charge.
I would recommend this to a friendWorks well and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a laptop it runs pretty well and will be more than enough for any school work or office work.
I would recommend this to a friendGreat for traveling!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up while on vacation. Needed it for some business.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good and meets my needs. Great customer service
I would recommend this to a friendASUS - Vivobook 14 14" FHD Laptop - Intel Core i5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, meets my expectations, fast and efficient
I would recommend this to a friendGreat unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the price. Does everything I need and can even play some games.
I would recommend this to a friendMeem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase so far meets my needs, very quick processor.
I would recommend this to a friendLaptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, not the best laptop for the price. Battery doesn’t last long the screen isn’t the best
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrendaL,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We’re glad to hear that the device is working well overall, and we sincerely apologize for the issues you’ve encountered with the battery performance and screen quality. We understand how important these features are for your daily use, and we regret the inconvenience this has caused.
To help improve battery performance and optimize display settings, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
[Windows 11/10] Troubleshooting - Main (Internal) Display problem - https://www.asus.com/support/faq/1015072/