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Customer Ratings & Reviews

Your price for this item is $478.00
The comparable value price is $729.99

Customer reviews

Rating 4.5 out of 5 stars with 203 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Vivobook 14's overall performance, fast processor speed, and impressive battery life. Many appreciate its portability and lightweight design, making it easy to carry around. However, some customers have expressed concerns about the screen quality. Additionally, a few have noted the presence of fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-203 of 203 reviews
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The little laptop that can

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Vivobook 14" FHD Laptop – Intel Core i7, 12GB Memory, 512GB SSD – is quite possibly the most unremarkable laptop I've ever used. Setup was very easy, as it is with most new Windows machines these days. I was logged in and fully set up within about 15 minutes. This product is realistically intended to function as a basic word processor—something you can bring into a meeting for presentation purposes. I haven't experienced any issues running simple tasks such as Word, Excel, or PowerPoint documents. I do wonder if this laptop is better suited for younger students in elementary school. It feels very similar to a Chromebook in both design and performance. While it does feel a bit cheap at times, the ease of use, portability, and lightweight form factor make it a convenient option. That’s what’s nice about this product: it’s easy to take on the go and works well when you just need a simple machine for everyday tasks. Overall, I think it’s a great little laptop for what it’s designed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Plastic and dated

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new laptop to keep in my living for some web browsing and video streaming while I watch TV. I liked the specs of this ASUS as I don't need a powerhouse machine for those purposes. Unfortunately, the specs can not save this laptop for me. As soon as I picked it up, I was disappointed by the cheap feeling plastic casing. There are so many laptops being made now at similar price points that look and feel sleek, not this one. It has a nice amount of ports, but only one USB-C port and you cannot charge the laptop through it, only the included power adapter. Lame! I wanted to use the same, extra long cable I use to charge my iPad and phone with. Setting up Windows is easy and once I was up and running, I did some browsing. It does this very well and streamed videos fine but the screen is disappointing, it has no life to it. I can't imagine using the numbers keys on the trackpad, but maybe other's would like it.I find it obtrusive. This laptop is not touch screen, which makes it all the more disappointing at this price point. My advice would be to spend a little more on a better machine, this just does nothing to wow me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh76,

      Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that the design of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number " N2504005745-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my first choice, a Leveno lap top crashed. Love this Asus. It does all the things i need it to do.

    I would recommend this to a friend