Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10534055
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Great laptop and very reliable.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and very reliable. I use it all the time for online gaming.
I would recommend this to a friendExcellent for online classes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides the limitations of the Windows 11 S Mode, once removed it's an awesme small computer good enough for online classes and light gaming
I would recommend this to a friendGets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work and school computer. You can use multiple tabs without it slowing down. The only thing is the number pad glitches which can be irritating when typing.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rebekah Himmer,
Thank you for sharing your feedback on the laptop, and we apologize for the numberpad issue you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the numberpad issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1044842/
Affordability meets Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable but powerful. It has 12th gen processor. I bought it as a gift to my partner. She is using it for work and it does a lot better than what I have expected since It is only $220. I recommend it.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, have it more than a year no problems so far.
I would recommend this to a friendShort, sweet, and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done for what it is worth. Not a complaint from who I bought it for.
I would recommend this to a friendBasic Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic body and average display. Its good for very basic work , like browsing or study.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear APTech,
Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop for my daughter for school. We havent had any issues and it gets the job done with out complaints! Thats a deal in my world when the daughter is 16 and everything is a complaint!!! And a great price!!
I would recommend this to a friendIf upgrading ssd read this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get intel rst driver. get realtek wireless driver. put on same flash as media creation win 11. if you do those things upgrading the ssd is a non headache.
I would recommend this to a friendAsus Laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for what its needed good service on this product not too shabby
I would recommend this to a friendPretty decent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for cheap and its good for its price bot many complaints
I would recommend this to a friendGood day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice customer service, the staff was knowledgeable and very helpful.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop bought it for my friend he likes it and fulfills all of his purposes
I would recommend this to a friendGreat for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great value piece. It has enough power to run all my college programs.
I would recommend this to a friendLaptop is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost it worked good for a week and that’s it the keypad was not working properly and you need to connect laptop to charger till you use
No, I would not recommend this to a friendASOS Vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly how I need it to. The battery dies a bit fast but it stays charged at least through two of my classes.
I would recommend this to a friendNot too shabby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying this laptops capability and how smooth it runs. Space however is an issue. Im using it for videos and edits and struggling mighty with the space.
I would recommend this to a friendHate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my laptop unexpectedly so I needed something cheap for now. This computer is awful and I hate, hate, hate, the keypad!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fred,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Enough Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and enough features for daily surfing and activities, affordable. I wish it had more storage capacity.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the quality of goods at Best Buy. The employees are very knowledgeable. Great shopping experience always!!
I would recommend this to a friend