Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10534055
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
ASUS vivo book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible computer. Somehow, right after return period had closed keyboard started lagging, keys would frequently stick, making it very difficult to use for school and writing. Op top of it, battery life is terrible for a brand new laptop. I wish I could still refund this complete piece of garbage. I thought ASUS made good quality products, and that is why I purchased it, but I was mistaken. Do yourself a favor, research and pay a little more for a quality laptop, because this is not it!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jules,
We sincerely apologize for the keyboard and battery issues you're experiencing with the ASUS Vivobook 14 Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404040400-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Built-in Keyboard Issues - https://www.asus.com/support/faq/1015071/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Customer service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service, they will take time to explain to you and show options regardless price
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lil laptop does everything I need it to. Works great with Xbox app
I would recommend this to a friendCollege and affordability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son is using this computer for his classes and thinks it has made class work a breeze .
I would recommend this to a friendPerfect laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop work great for school and streaming videos
I would recommend this to a friendnice buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for price. asus. os installed. easy to carry light weight. 4hrs battery life.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer for a really good price. You won't be disappointed with this purchase.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this Asus laprop for my grandaughter and she loves it. Everything woeks great
I would recommend this to a friendMust be a cheap HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for what I paid but the HD died under one year. Sent it in, I lost everything.
I would recommend this to a friendExcellent Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product met expectations. You can do everything with it from work calls until playing/streaming.
I would recommend this to a friendSolid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the trick. No issues after 6 months of use. Bang for your buck
I would recommend this to a friendVivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was delivered exactly as advertised. It works great!
I would recommend this to a friendGreat laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I do miss having a touchscreen. Other than that it serves the purpose.
I would recommend this to a friendLaptop review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! I use it for my kids’ school! Fast and easy to use!
I would recommend this to a friendGood value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Nice value for the price. No complaints so far.
I would recommend this to a friendWell built
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, well built, keyboard keys work nicely, good screen.
I would recommend this to a friendNotebook asus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The best price. Very good quality
I would recommend this to a friendExcellent Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After several months of use, I'm still impressed with the speed of BootUp, the clarity and crispness of the display, and it runs flawlessly!!
I would recommend this to a friendGood except the battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for light usage, but it would be nice if the battery lasted longer.
I would recommend this to a friendRead
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price could not beat I think personally…..
I would recommend this to a friend