Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10534055
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Notebook asus
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The best price. Very good quality
I would recommend this to a friendLovely
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for school about 3 months going well so far and have had no problems with it
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and an affordable. It’s light weight and easy to travel with
I would recommend this to a friendBudget friendly laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, budget friendly, laptop computer. Gladly recommend it.
I would recommend this to a friendBest option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a basic computer at a good price, this is your best option
I would recommend this to a friendAsus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop for home kids or school great price also
I would recommend this to a friendLaptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good little laptop. It works well. It's small and easy to use.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price would recommend to anyone looking for a great priced laptop that does everything you need
I would recommend this to a friendGreat for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my mom who mostly uses it for office and occasionally Minecraft
I would recommend this to a friendGreat laptop for my daughter.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prefect for my daughter for school! It's light and compact, and fits in her backpack without difficulty.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Does everything I need it to do. Would recommend
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item for the price. It is totally worth it.
I would recommend this to a friendgood christmas present for mom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my mom’s old laptop needed to be replaced and so far this one has been great for her!
I would recommend this to a friendIt’s good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good and functional laptop that gets the job down for my academic needs highly recommended
I would recommend this to a friendMust be a cheap HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for what I paid but the HD died under one year. Sent it in, I lost everything.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and download speed way better than I expected. Affordable, reliable and easy to work with.
I would recommend this to a friendWindows 11 running very nice and smooth :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.:) !! Windows 11 is running vrry smoothly too aside from this unit being very nice and affordable. I recommend and thank you :)
I would recommend this to a friendGreat for a kid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer my grandchild has it. Uses it to do homework. Seems pretty sturdy. Great display.
I would recommend this to a friendGreat Laptop for internet usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my purposes, internet access mostly. No need for a lot of memory. Great deal.
I would recommend this to a friendCould be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a quick solution for an upcoming job, but I am highly unsatisfied with this laptop. The fan runs constantly for simple tasks like checking my email. Maybe it's a one-off? I don't know... I just don't understand why my CPU usage is at 100% just for browsing the web. Other than I can't complain too much because it is cheap. It gets the job done I suppose.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nene,
We sincerely apologize for the fan issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/