Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10534055
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Good value low storage lifespan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of of usage it kept getting blue screen but it’s an easy repair if you replace the main drive with a newer one nonetheless great value for the rest of the specs
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alexis L,
We sincerely apologize for the blue screen errors you're experiencing with the ASUS Vivobook 14 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to get the girls a little bit of surprise for this computer, it’s affordable and it’s easy to use
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good at times computer needs refreshing and clearing cache.
I would recommend this to a friendVivo laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and works great . You may want to think about expanding the flash drive .
I would recommend this to a friendGood Prodcut/Great Price/Good Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for the product. Customer Service was good as well
I would recommend this to a friendGood Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall, battery life is not quite as good as I expected.
I would recommend this to a friendGood reliable little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good functionality and the perfect size for needs. The price can't be beat.
I would recommend this to a friendNot great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good for the price but was lagged when I was trying to basic task. Not great for everyday use from my experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jetfly,
We sincerely apologize for the system performance issues you're experiencing with the ASUS Vivobook and for any inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Nice Daily Task Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for the price point. Zippy and built well.
I would recommend this to a friendCollege Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter who is doing a lot of online courses & she’s very happy with it.Shes had no complaints. It was a great value for us overall.
I would recommend this to a friendGood for Blue Collar kid!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our son. Works great for his needs. Would recommend.
I would recommend this to a friendLaptop for Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and timely delivery. Ordered as gift for youngest grandchild.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, it’s a little bit noisy but for the price is good
I would recommend this to a friendNice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice product and very effective for higher grad student.
I would recommend this to a friendGood little traveling laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for what it is. Not super powerful, but I didn't want a chromebook and this works great.
I would recommend this to a friendMy Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works fairly good and display is very clear.
I would recommend this to a friendWell-Rounded Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well-rounded laptop for the price. Had to get use to the keypad, but not too difficult.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality pleasantly surprised very good quality and good product.
I would recommend this to a friendBest "Don't" Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known that based on the price... Mouse routinely stops working properly and I have to struggle to get it powered off and restarted to hopefully get the mouse pad to work. What I thought was a brilliant idea - incorporating a calculator on the mouse pad - has also become a nuisance. The calculator is too easily turned on when typing (I really can't believe this was not addressed prior to coming to market with this product). Return time frame was only 15 days, so now I'm stuck with this poor laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sir Wallace,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the touchpad issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037833-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
1st computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for daughter and is great as her 1st computer.
I would recommend this to a friend