Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10917392
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for video kids classesit is perfect, I wound not buy if need something bigger, but kids and surfing wend is perfect
I would recommend this to a friendNot a Speed Demon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for travel. Light and easy to carry. Not a speed demon but gets the job done
I would recommend this to a friendNice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice entry level laptop for a great price. It’s dependable and good for basic use. No complaints.
I would recommend this to a friendThe review of my vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good laptop, i take it everywhere with me. The battery can drain a little fast at times but other than it great!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyrese E,
Thank you for sharing your feedback on the ASUS Vivobook 14 Laptop and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Decent laptop for light tasks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Bought it during 4th of July sale. Very low CPU so only suitable for light tasks. Unable to use it for proctored test taking, which is the reason I bought it, CPU went straight to 100%. Otherwise, decent.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Darien,
Thank you for sharing your comments regarding the ASUS Vivobook 14. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it’s easy to use would recommend anyone to get it
I would recommend this to a friendGreat Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent latop and is budget friendly. Certainly you get what you pay for.
I would recommend this to a friendVery good laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great the battery last a good amount of time and I’ve dropped it a couple time and it’s still working great
I would recommend this to a friendGood laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek look and lightweight. Overall a nice laptop but the battery life isn’t great. Gets the job done!
I would recommend this to a friendGreat Specs, low build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop screen is not great. That's why I returned it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yusuf,
Thank you for sharing your feedback on the ASUS Vivobook 14 X1404ZA Laptop. We’re sorry to hear that the screen design didn’t meet your expectations and fully understand your concerns. ASUS is committed to delivering products of the highest quality, and your comments will be shared with our Product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS - Vivobook 14" Laptop - Intel Core i3-1215U
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Vivobook 14" Laptop - Intel Core i3-1215U with 8GB Memory - 128GB SSD - Quiet Blue is performing excellently well.
I would recommend this to a friendSolid affordable laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not a lot of bells and whistles but efficient and effective.
I would recommend this to a friendWould recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. It is fast and powerful.It does everything I wanted.
I would recommend this to a friendGreat Notebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is perfect for my needs. Handle accounting, Office 365, Fusion 360, etc without straining. More than adequate disk space.
I would recommend this to a friendGreat Value Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could exceed the 5 Stars I'd rate it a 10! Works well and has a surprisingly fast processor! Numeric keys on the touchpad is a PLUS.
I would recommend this to a friendExcellent and nice model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price i have bought. Nothing to regret.
I would recommend this to a friendSmall laptop lovet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little computer for the money. The soze is perfect!
I would recommend this to a friendGreat value, great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for every day use! Simple web browsing, fast processor, great screen resolution.
I would recommend this to a friendLoud fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a budget machine theoretically good when ttraveling. It worked well but the fan was very loud. Maybe it was my bad luck. Unfortunately I had to return it. None of my previous ASUS laptops had this issue. I cannot judge the long-term battery life but the display and the speed were good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the fan issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Having returned the device, we hope that you were able to obtain a functioning replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404026152-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best Buy rocks...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal and worth the $ paid. Added 16GB RAM more to make it more effective.
I would recommend this to a friend