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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 822 reviews
  • Rated 4 out of 5 stars

    Super Great Value and Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Lightweight and fast. The special 10-key on the touchpad is interesting. Just like anything new, it takes a little getting used to. But convenient to have it there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a work computer. Works well to store documents and use as a dedicated machine for light administrative tasks. Battery life is pretty good and screen resolution is nice for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WORDY bot thorough and hopefully helpful eval

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a 5 EXCEPT the touchpad stopped working, and not even the Best Buy central Geek Squak could repair it (BB was great re return, refunc and exchange)--otherwise I really liked it--NOW haing said that, THIS one was a replacement for the one I bought before that had something wrong with it, can't remember what, but BB exchanged it and I had liked the laptop so much that that didn't dissuade me--NOW, that was with my suspicion to NOT buy it because it was a lesser (well at least alien to me) brand, but I took chance because the BB sales person was kind enough to get me in on a super bargain for it, NEW, not even refurbished or open box! and BONUS, Asus has very good customer suppport, free and no questions about when/where whereas HP makes it just about impossible--now talking about HP, THEIR REPAIR SHOP ACTUALLY BROKE 2 OF MY LAPTOPS and took 9 weeks [maybe they've gotten better on time by now-who knows-I stopped buying from them] (which at least they gave me upgrades both times for the ridiculous trouble they put me thru--the second time, they had, at 9 weeks, NOT EVEN REPAIRED IT and sent it back with a JAMMED ON OFF switch, rendering the computer unusable--as they say, you canNOT make this stuff up, and I"m not!! I also agree with an online eval of the higher end ASUS that the keyboard is a better layout than on an HP--one irritating thing about the touchpad on the ASUS is that it has a "switch to numeric" feature which I had to disable on the two different laptops because it kept reverting to that when I only wanted the touchpad--fortunately, they have a simple disable solution for that

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear that the touchpad stopped working on the ASUS Vivobook 14 Laptop, and we apologize for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. It is understood that you have returned the laptop and have received a replacement, and we hope that it operates normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great 14-inch laptop! It’s lightweight

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 14-inch laptop! It’s lightweight, fast enough for daily tasks thanks to the i3 processor, and the Quiet Blue finish is very stylish. Excellent value for a portable device. Happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap but it does its job, no complaints and has worked properly for well over a year now

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great value! small size, upgradable ram and SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aonik64's Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the small size of the computer and the interface and it was very speedy for most of the tasks I wanted including playing games that dont have graphics that are too high (if you're looking for a computer that can run a game like Minecraft this is great but if you want one where it can run a game like Grounded well, this device is not for you, but its what you get for a computer this price). My main issue with this laptop was that the battery life was really bad. I could barely get 3 hours out of it before I would need to plug it in again. So everything else about this computer I liked a lot, but the battery life is what got me to return it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Aonik67,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404026152-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Fantastic Laptop - Exceeded My Expectations!" I've been using this laptop for a few weeks now, and I couldn't be happier with my purchase. Right from the start, the setup process was smooth and user-friendly, allowing me to get started quickly.I highly recommend it to anyone in need of a reliable and efficient device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Battery and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, small but fast, with a very clear, sharp, and bright screen. Long battery life. Perfect for the office and school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great value and performance for basic work needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and performance for basic work needs while travelling.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One, this is due to MY specific wants: 1. The laptop is non touch, and has no backlit keyboard. If it had one but not the other I would have been ok. But it lacked both and that was a deal breaker for me. 2. To me, the brightness wasn't that great either. However, as stated previously this review is based on what I wanted rather than how the laptop actually is. Having said these things, it runs well, it connects to wifi easily and the design is quite nice. It has a nice weight and it's not too delicate. If this is for basic computer function this laptop is good to have.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear QueenB,

      Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cheapest laptop Bestbuy had and to my surprise it works as well as my more expensive PC What a great laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop but takes some getting used to the numerical key pad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Budget Friendly Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop due to Windows 10 closing in on EOL and it has been a great little laptop works well and is plenty fast for my needs. Battery life is very good and despite what my research told me Office 2013 will work with Windows 11 for anyone that has that version to put on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    A good budget laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has used Apple and Window products alike, this laptop is very good if you’re on the search with a budget. This laptop is not heavy, a little heavier than an M2 2022 Macbook Air, but my only issue has been the FHD screen. Personally the screen is different from what I’m used to so it’s down to personal preference regarding screen resolutions. Otherwise, pretty good and offers a decent battery life. Not really good for gaming except casual things, and not the best CPU if you’re looking for one to handle a lot.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nairen,

      Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that the design of the screen didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for the purpose I purchased it for, great big screen display. There is only one thing that sort of bothered me which was the weird film-ish glare on the screen, but that's more of a person concern as it bothered my stigmatism lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value for @ $200

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought on-sale for @ $200 great value at that price NO keyboard backlight gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice, compact Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and compact! Meets my needs and expectations. Battery is sufficient, but even on battery energy saving mode it still drains fast. Overall a nice laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right for the basics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step daughter received this as an early Christmas gift and she absolutely loves it. Granted the core system is a little slow for my liking but for the basic needs that she has, she is overall happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    best price on core i 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great price for a fast laptop , looks great and it is realy portable

    I would recommend this to a friend