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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 776 reviews
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop that is light and thin so easy to bring with you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It was a very reasonably priced. We bought it for our daughter who is doing school through K-12.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, high performing...good charge life. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a solid unit for basic computing needs. Easy set up, and dependable. I would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One, this is due to MY specific wants: 1. The laptop is non touch, and has no backlit keyboard. If it had one but not the other I would have been ok. But it lacked both and that was a deal breaker for me. 2. To me, the brightness wasn't that great either. However, as stated previously this review is based on what I wanted rather than how the laptop actually is. Having said these things, it runs well, it connects to wifi easily and the design is quite nice. It has a nice weight and it's not too delicate. If this is for basic computer function this laptop is good to have.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear QueenB,

      Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2404026152-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    A good budget laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has used Apple and Window products alike, this laptop is very good if you’re on the search with a budget. This laptop is not heavy, a little heavier than an M2 2022 Macbook Air, but my only issue has been the FHD screen. Personally the screen is different from what I’m used to so it’s down to personal preference regarding screen resolutions. Otherwise, pretty good and offers a decent battery life. Not really good for gaming except casual things, and not the best CPU if you’re looking for one to handle a lot.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nairen,

      Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that the design of the screen didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2404026152-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice portable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good little laptop - the number pad is on the trackpad, which is a little weird, but it's very lightweight and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git it a t the best price at clearance and i really liked the product. Best buy offers the best products in clearance sales

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished product. Works like new or just out of box. Not as fast as core5pro I had, but it works. Being on fiber now I see differences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly can't run games or anything big but it works enough to video call and write papers and such. It's really slim to carry around as well. That was exactly what I wanted. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for the purpose I purchased it for, great big screen display. There is only one thing that sort of bothered me which was the weird film-ish glare on the screen, but that's more of a person concern as it bothered my stigmatism lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as described, easy to setup and update. good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use! Holds a charge well, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it and still using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I thought would. For the price, you cant get any better. Thank you for making a compact useable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is simple but it has everything I need, although I can play with it if I want, the reality is that I want it to study, watch a movie from time to time, and work From school and many video calls and she is perfect at that. If you are a computer genius, don't buy it, but if it is for basic but important things, it is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Solid work computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, i 3 core processor is awesome along with the windows operating system. Only thibg that borhers me is that the screen is matte/non reflective, my eyes hust arent used to a non reflective screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Fantastic Laptop - Exceeded My Expectations!" I've been using this laptop for a few weeks now, and I couldn't be happier with my purchase. Right from the start, the setup process was smooth and user-friendly, allowing me to get started quickly.I highly recommend it to anyone in need of a reliable and efficient device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working the best for its price Its been through business meetings and recordings Helds up pretty well highly recommend for personal/business use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Budget Friendly Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop due to Windows 10 closing in on EOL and it has been a great little laptop works well and is plenty fast for my needs. Battery life is very good and despite what my research told me Office 2013 will work with Windows 11 for anyone that has that version to put on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery amazing for video editing as well as gaming dule scren allows me to get more done at once.

    I would recommend this to a friend
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