Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
Asus Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer has been great, great price and great service at the store.
I would recommend this to a friendNew Asus Computer, Repair old Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great. Still waiting for the transfer of my old computer to the new one. The drive was dropped by techs and could take up to addl 6 weeks to fix. Getting frustrated. Everyone has been very apologetic, but missing my Excel, Word and all my pictures, plus other documents. Also, setting will have to be updated on new computer. Appreciate they gave me the new one for now.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek look and lightweight. Overall a nice laptop but the battery life isn’t great. Gets the job done!
I would recommend this to a friendNice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice entry level laptop for a great price. It’s dependable and good for basic use. No complaints.
I would recommend this to a friend- Pros mentioned:Ram
Best Buy rocks...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal and worth the $ paid. Added 16GB RAM more to make it more effective.
I would recommend this to a friend - Cons mentioned:Fan noise
Loud fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a budget machine theoretically good when ttraveling. It worked well but the fan was very loud. Maybe it was my bad luck. Unfortunately I had to return it. None of my previous ASUS laptops had this issue. I cannot judge the long-term battery life but the display and the speed were good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the fan issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Having returned the device, we hope that you were able to obtain a functioning replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404026152-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Simple but Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for simple things I need to do, all the way to aloud to produce music
I would recommend this to a friend - Pros mentioned:Performance
Asus lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and value. I appreciate the appearance of the lap top.
I would recommend this to a friend - Pros mentioned:Performance
Gets the job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very smooth running. Does everyday task well. Wouldn't recommend for gaming.
I would recommend this to a friend Cheap Yet Good!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are like me and has classes, this is a very good choice. Not only is it rather cheap but its also very reliable! Its pretty fast for the amount of RAM included and handles multitasking well.
I would recommend this to a friend- Pros mentioned:Ease of use
Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop great for writing essays and good for college students
I would recommend this to a friend - Pros mentioned:Performance
Good performance laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. Love the performance for the price. I recommend it for personal use without heavy computational needs
I would recommend this to a friend - Pros mentioned:Performance
Likeeee ittt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer for basic computer needs .. will definitely purchase again :)
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast reliable good computer overall love it so much
I would recommend this to a friend - Pros mentioned:Performance
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for simple uses, very efficient doesn’t lag
I would recommend this to a friend Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Received in a timely manner and the price was very affordable. Perfect for a student.
I would recommend this to a friendPretty good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent laptop, nothing negative so far. It’s inexpensive and does the job!
I would recommend this to a friendMy job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry on, nice size and nice colors, good capacity.
I would recommend this to a friend- Pros mentioned:Processor speed
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente Buy..... Beatiful laptop.. Is very compacto and very fast...
I would recommend this to a friend - Pros mentioned:Ram
Great budget laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, great speed with 8gb Ram and for the price it’s a great deal.
I would recommend this to a friend