Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- |
- SKU:
- 6568805
Customer reviews
Rating 4.4 out of 5 stars with 822 reviews
(822 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Bigger than I thought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it..Its works really good for me..Im glad I purchased it
I would recommend this to a friend Rated 5 out of 5 stars
Good and affordable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and decent quality. Good size for traveling.
I would recommend this to a friendRated 5 out of 5 stars
Good Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. No issue after almost a year of use. Good computer overall for the price.
I would recommend this to a friendRated 5 out of 5 stars
Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top for this price. Highly recommend. I bought it with good discount
I would recommend this to a friendRated 5 out of 5 stars
Nice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop. It is not heavy and with SDD is very fast operation.
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 3 out of 5 stars
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic school needs 9/10. Can handle non demanding games decently 7/10 Screen quality isn’t too good 6.5/10 Would recommend if on sale 7/10
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob N,
We are pleased to hear that you are satisfied with the notebook. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
No Lag in Speed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Strong memory capacity. Autosaves passwords. Word has voice to text option. Calculator on mousepad doesn't work that well.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent electronic device quite compact and good looking
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente laptop la tengo por un año ya y es muy buena
I would recommend this to a friendRated 4 out of 5 stars
Works better than you think
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good little laptop, however there is a lot with it left to be desired. It needs a little more power but for the price it's perfect.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer, for the price its great! it charges quick and is fast!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. It works amazing. Great battery life and excellent keypad
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, even when I have 20 tabs open. It does not slow down
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Decent after removing S-Mode.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheap and fairly decent. It is locked down into S-Mode and removing that restriction was not very easy... When I finally removed smode, it is a light use computer. S-Mode would be great for kids or even seniors.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheCannon,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best Buy at BestBuy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the deals by Best Buy, I was able to get this one at a very good price. The process for online order was very simple and less time consuming and the delivery was well before time. I would recommend ppl to buy from BestBuy, the complete electronic store for your needs.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price!! Works good for what I need it to.
I would recommend this to a friendRated 5 out of 5 stars
Good school laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this laptop. She is in school online and so it works for everything she needs it for.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Review for great Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this laptop for work. Fast and reliable! Would recommend
I would recommend this to a friend Rated 4 out of 5 stars
good budget PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good budget PC for web surfing and video streaming. You can beat this price when it is on sales
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 3 out of 5 stars
Great Specs, low build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop screen is not great. That's why I returned it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yusuf,
Thank you for sharing your feedback on the ASUS Vivobook 14 X1404ZA Laptop. We’re sorry to hear that the screen design didn’t meet your expectations and fully understand your concerns. ASUS is committed to delivering products of the highest quality, and your comments will be shared with our Product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support












