Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Nice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast laptop great for homework,scrolling and photos
I would recommend this to a friend - Pros mentioned:Performance
VSUS Vivobook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall working of the ASUS Vivobook is very good. Very good for the price.
I would recommend this to a friend I love this laptop i have .Good for school.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop clear screen good size excellent one .
I would recommend this to a friendMy New Project
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying my new laptop and printer. The saleswoman was perfect, price was good and the service has been excellent!
I would recommend this to a friend- Cons mentioned:Screen quality
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic school needs 9/10. Can handle non demanding games decently 7/10 Screen quality isn’t too good 6.5/10 Would recommend if on sale 7/10
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob N,
We are pleased to hear that you are satisfied with the notebook. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
LOVING IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so easy to do work on so great i bought two
I would recommend this to a friend Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop and cost wasn’t bad at all. So far no complaints.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Great starter laptop. My son plays games and absolutely loves it
I would recommend this to a friendGood and affordable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and decent quality. Good size for traveling.
I would recommend this to a friend- Pros mentioned:Ease of use
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, fast very happy, easy to use love the different screen savers
I would recommend this to a friend - Pros mentioned:Performance
Bigger than I thought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it..Its works really good for me..Im glad I purchased it
I would recommend this to a friend - Pros mentioned:Performance
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, seamless process purchasing the computer. Performs like I expected it to.
I would recommend this to a friend My asus vivobook 14” open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Really good quality and delivered on time. I’m pretty happy with the service and my new laptop. Thanks Best Buy! Highly recommended
I would recommend this to a friendBest Buy at BestBuy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the deals by Best Buy, I was able to get this one at a very good price. The process for online order was very simple and less time consuming and the delivery was well before time. I would recommend ppl to buy from BestBuy, the complete electronic store for your needs.
I would recommend this to a friendTop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top for this price. Highly recommend. I bought it with good discount
I would recommend this to a friend- Cons mentioned:Touchpad
Really bad computer, don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst computer I have ever owned. Bought for my daughter for college. In less than a year several of the keyboard buttons stopped working (had to buy an external keyboard because Bestbuy couldn't figure out why, not dirty, updates were all in place, etc.). Now, with only a years use, it won't turn on. Neither Asus nor Bestbuy will stand by this purchase, which is real nice. I expected more from both, but neither would do anything to help other than tell me I can pay them $200-300 to fix a computer I paid $250 for.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LucasO,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if this laptop will no longer power on. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. The keyboard not working and this laptop not powering on after a year of usage are random problems. If the laptop will not power on, boot up or it's just black screen, do the following. Try to do a power cycle by pressing and holding down the power button to shut it down completely, then power on. If it powers on but stays on black screen after at least 10 minutes, repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update is applied successfully. Additionally, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery is charged. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Nice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop. It is not heavy and with SDD is very fast operation.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent electronic device quite compact and good looking
I would recommend this to a friend- Pros mentioned:Ease of use
Decent after removing S-Mode.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheap and fairly decent. It is locked down into S-Mode and removing that restriction was not very easy... When I finally removed smode, it is a light use computer. S-Mode would be great for kids or even seniors.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheCannon,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, even when I have 20 tabs open. It does not slow down
I would recommend this to a friend