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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 809 reviews
  • Rated 3 out of 5 stars

    Mouse sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is ok, however the mouse sucks. It frequently slows down or doesn't move at all, I just purchased this in March, I couldn't take it anymore and purchased a MacBook.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mars,
      We regret to learn that you are experiencing touchpad issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: Troubleshooting - Touchpad abnormal problems  https://www.asus.com/support/faq/1042539/ Asus

  • Rated 5 out of 5 stars

    ASUS - Vivobook 14 FHD Laptop, 8 gb Memory- 128 gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to adapt and use, fast and efficient processor, modern and beautiful designer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Asus computer. Some upgrades have been made since. A quick computer with good amount of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus vivobook 14" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over a month, So far it's been a good laptop for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my laptop unexpectedly so I needed something cheap for now. This computer is awful and I hate, hate, hate, the keypad!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fred,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is working fine, battery life is sometimes not as long as I thought it would be. Display is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's also one of the best gaming laptop brands and often sponsors Esports events and players. ASUS makes a wide range of laptops, including ultraportables, mobile workstations, gaming laptops, and Chromebooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product.I really like it. The price also better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my Cricut

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer for a reasonable price. I needed a laptop for my Cricut, and I was pleased at how well things went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and she has nothing but good things to say about this laptop. Great graphics for gaming and streaming videos or shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lappy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $110 is quite a deal, glad I got this on sale. Only bad thing is the viewing angles. Otherwise. great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price just it has UHD graphics. In the specs, it is written as intel Xe graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Young School Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, basic quality is ok for our young kids to practice typing, play some simple educational games, generally get used to using a computer with low cost investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup laptop for college. It’s gets the job done without breaking the bank and I leave my more expensive laptop at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freat deal, ok laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, for the price i got it, does the basic task but the 8mg ram is a littelaggy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. A little heavier and louder then I tend to like my laptops but it is a very good value for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is more than what I needed. For the price you get a lot for your money,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-Vivobook 14" Laptop-Intel Core i3-1215U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -This product is very good for me, quality and price. -It's a bit inconvenient because the switch button doesn't have a light. I don't know if it's on or off. I have to look at the light on the side that works. Thank you ASUS for the product.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    ASUS vivo book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer. Somehow, right after return period had closed keyboard started lagging, keys would frequently stick, making it very difficult to use for school and writing. Op top of it, battery life is terrible for a brand new laptop. I wish I could still refund this complete piece of garbage. I thought ASUS made good quality products, and that is why I purchased it, but I was mistaken. Do yourself a favor, research and pay a little more for a quality laptop, because this is not it!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jules,

      We sincerely apologize for the keyboard and battery issues you're experiencing with the ASUS Vivobook 14 Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404040400-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - Built-in Keyboard Issues -  https://www.asus.com/support/faq/1015071/
      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil laptop does everything I need it to. Works great with Xbox app

    I would recommend this to a friend