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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 809 reviews
  • Rated 5 out of 5 stars

    Budget friendly laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, budget friendly, laptop computer. Gladly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Did not last 3 weeks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop and the screen went out shortly after and noticed on the 15th day after purchase. Since the return window closed i called the manufacturer to get it repaired through the manufacturer. Asus told me to take it to best buy as they are an authorized repair company for them. Took it to best buy and they stated they will not do not repairs and i have to ship it in to the company or pay them $84 to ship it in. Geek squad did test the computer and stated the screen had a “bug” and that is why the screenwent out. Woukd not recommend for functionality and longevity.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AjT1,

      We regret to hear that the laptop screen stopped working, and we apologize for the difficulties you have encountered trying to get it repaired. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please send us an email at customerloyalty@asus.com and include the case number "N2404040400-0031" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Not bad so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Probably not going to be using it for anything heavier than working on the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zippy, not fond of windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and works well, however, don't care much for Windows 11 operating system think I'll revert to Windows 10. Nice little laptop, does what I needed to do. Thunderbolt would be a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied and 100 % recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything excellent. First of all is so easy find the stuff you want in your site Then you have an vert well delyver system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Students come cop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for its price! Perfect for students and casual users alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, keyboard and mouse pad is quite to the touch instead of loud annoying clicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school about 3 months going well so far and have had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolynn P. Rochester, New York

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once learning how to navigate and taking advantage of Geek Squad, I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for everday items like email and browsing the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a basic computer at a good price, this is your best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop with a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is well made and solid. I like the touch pad and metal feel case. I can barely hear the noise from the exhaust fan. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice budget level laptop. Great for basic internet browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little laptop. It works well. It's small and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything I need it to do. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my mom who mostly uses it for office and occasionally Minecraft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for web browsing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a computer just for the internet. It's nothing creative, but it needs some compatibility, such as Microsoft Office. This was the great value I could use for ordinary use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for home kids or school great price also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price would recommend to anyone looking for a great priced laptop that does everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good christmas present for mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mom’s old laptop needed to be replaced and so far this one has been great for her!

    I would recommend this to a friend