Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
Great laptop for my daughter.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prefect for my daughter for school! It's light and compact, and fits in her backpack without difficulty.
I would recommend this to a friendGreat for a kid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer my grandchild has it. Uses it to do homework. Seems pretty sturdy. Great display.
I would recommend this to a friendASUS Vivobook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, solid build, perfect for daily tasks!!
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and download speed way better than I expected. Affordable, reliable and easy to work with.
I would recommend this to a friendWell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Has more power than previously thought
I would recommend this to a friendGreat Laptop for internet usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my purposes, internet access mostly. No need for a lot of memory. Great deal.
I would recommend this to a friendWindows 11 running very nice and smooth :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.:) !! Windows 11 is running vrry smoothly too aside from this unit being very nice and affordable. I recommend and thank you :)
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for very basic uses. So far it has met my requirements.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good and functional laptop that gets the job down for my academic needs highly recommended
I would recommend this to a friendGod buy for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic internet surfing, email, letter writing, etc.
I would recommend this to a friendmy new friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best computer that i have! fast and i'am glad that i got it
I would recommend this to a friendVery good find
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price paid, good features and excellent performance.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item for the price. It is totally worth it.
I would recommend this to a friendGreat Budget PC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for a great price. I really like the number pad built into the trackpad
I would recommend this to a friendElectric
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer goods deal my son love it I wil buy ome
I would recommend this to a friendThanks for the delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer. I got what I ordered not damaged
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent small laptop for basic computing and internet access.
I would recommend this to a friendCould be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a quick solution for an upcoming job, but I am highly unsatisfied with this laptop. The fan runs constantly for simple tasks like checking my email. Maybe it's a one-off? I don't know... I just don't understand why my CPU usage is at 100% just for browsing the web. Other than I can't complain too much because it is cheap. It gets the job done I suppose.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nene,
We sincerely apologize for the fan issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Good value low storage lifespan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of of usage it kept getting blue screen but it’s an easy repair if you replace the main drive with a newer one nonetheless great value for the rest of the specs
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alexis L,
We sincerely apologize for the blue screen errors you're experiencing with the ASUS Vivobook 14 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to get the girls a little bit of surprise for this computer, it’s affordable and it’s easy to use
I would recommend this to a friend