Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
Happy with my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!! Picture quality is amazing!! Can’t go wrong with this tv!!
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent computer, I recommend you to get if you can
I would recommend this to a friendDECENT LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DECENT LAPTOP , BUT NOT THE BEST SCREEN CLARITY.....!!!
I would recommend this to a friendComputer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable for the purpose of what we needed ! Enjoy your day!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my elderly mother. She set it up herself and the large print number pad is nice for her. Amazing price for a solid laptop.
I would recommend this to a friendEffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. Not super fast but was able to do what I needed.
I would recommend this to a friendgood for homestay mom or kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for mommy or kids who needs a basic access to websites
I would recommend this to a friendFacio Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greay experience with ordering the item. Also, had great customer service when picking up the lroduct at my local store.
I would recommend this to a friendKaren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i dislike is the keyboard right in the center of the computer
No, I would not recommend this to a friendAsus vivobook 14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good I like it and ilove it. Good for me excellent
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Latest technology with awesome features. Got good deal from Best buy.
I would recommend this to a friendgreat laptop and great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop. keyboard is fast and the interface is great
I would recommend this to a friendsmall laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't need a big laptop, this one fulfills our needs.
I would recommend this to a friendOk for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this laptop. The computer had issues sith the trackpad causing the mouse in the screen to skip after the computer had been on for ~an hour. Additionally the screen is an LED and very very sensitive to the viewing angle. If you dont have it just right it’s hard to see the screen
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Clark,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404026152-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
I liked!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for daily basis use, as internet and Microsoft tools.
I would recommend this to a friendGood laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great for price i would recommend it to anyone
I would recommend this to a friendReccomend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a not expensive product! It work perfectly! I high recommend
I would recommend this to a friendGreat Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer for our needs and at a great price.
I would recommend this to a friendNew Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Love the keyboard very user friendly.
I would recommend this to a friendGreat laptop but limited capabilities/apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, but is very limited on apps since it is Windows based. I could not download the apps I needed nor could I download Google Play. Very disappointed so I decided to return it. However, as a basic laptop and for basic use, it was a very sharp looking, well functioning laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RoboNastyUltimateReview,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
Based on the issue described, the device has the Windows 11 in S Mode Operating System which only allows installing apps and programs from the Microsoft Store. To install an app that isn't available in the Microsoft Store, you'll need to permanently switch out of S mode. In the following FAQ, you'll find troubleshooting steps for future reference.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1034213/