Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my laptop. Fast and easy to use. My older ASUS really slowed up and glad I finally updated it
I would recommend this to a friendWorks Greatly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works greatly so far. Starts up is a little longer than expected.
I would recommend this to a friendGeneral manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mechanic use them for date day paperwork and to keep their files and inspection reports in they work great
I would recommend this to a friendMy bother loves his new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My bother is enjoying his new laptop. He has been using his laptop to access youtube and other online access.
I would recommend this to a friendAsus computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an amazing computer highly recommend great for gaming
I would recommend this to a friendASUS - VIVOBOOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! The person who helped me in the store was very helpful and knowledgeable.
I would recommend this to a friendExcellent computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop , arrive very good and fast i recomend
I would recommend this to a friendGreat little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for my dad to go on internet and read email.
I would recommend this to a friendGood price, Good performance, terrible SSD.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I was aware of the 128gb limitation, however.... I was not aware that it would alt-f4 itself 3 months into ownership. SSD decided to kick the bucket mid ARAM.
No, I would not recommend this to a friendWOW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase! great value! great for light gaming and everyday stuff. i was lucky to get this deal!
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop last week and this is the first time using Asus products and it's amazing
I would recommend this to a friendFirst Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my niece and she love it !!! Works great for her school activities and projects.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my daughter for running start. She loves it and it gets the job done.
I would recommend this to a friendSlow for uploads/downloads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the features of this computer but found it to be too slow for my needs.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear WonderMom,
We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404026152-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ : Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and keyboard and features that are awesome and it plays games pretty well
I would recommend this to a friend- Cons mentioned:Screen quality
Laptop regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of the same laptops and 1 was in good condition and the other one not so much. The numbers on the keyboard working every now and then. The charger (after the second charge) broke off into the laptop. Was told that it wasn’t used but just an open box. Clearly bought used one and was lied to.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shelby S,
We sincerely apologize for the issues you're experiencing with the ASUS Vivobook and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problems described or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404040400-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good for value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the value Nice keyboard Good screen
I would recommend this to a friendAsus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it so much, I purchased a 2nd one!!! Outstanding staff, and service
I would recommend this to a friendGreat Little Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little unit, it was perfect for my needs, plus came with Anti-Virus software
I would recommend this to a friendGreat budget laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget laptop, works great for exploring internet, basic work/school stuff!
I would recommend this to a friend