Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back up laptop for email & games. Very well made and at 14 inch and portable. Highly recommend
I would recommend this to a friend - Pros mentioned:Performance
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, works as expected. Had some issues with Windows 11, but that is not ASUS or Best Buy's fault.
I would recommend this to a friend Best gaming laptop on a budget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in every way after I upgraded the ram from 8gb to 32gb. I know that was over kill but the laptop is more than enough to handle what I use it for. The battery also isn’t the greatest. Your kinda stuck to the outlet. 45 minutes max unplugged.
I would recommend this to a friend- Cons mentioned:Screen quality
Returned it because it was slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it was slow and screen stopped working. It was very basic laptop to begin with but had issues with in few days so returned it within the 10 days.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zenmaster,
We sincerely apologize for the issues you've faced with the ASUS Vivobook 14 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Great for an entry level laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to set up. It was installed with Window S it no big deal to removed the S.
I would recommend this to a friend High Marks For Low Expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is actually GREAT for the price I paid. You can't beat a windows laptop for less than $300, especially for my specific use case - a simple internet machine. Just don't go heavy on the tabs to prevent it slowing down.
I would recommend this to a friendA good basic laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good bargain , gets the job done, just the thing for email and you tube, maybe a little shopping
I would recommend this to a friend- Pros mentioned:Processor speed
Great Laptop!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is in beautiful condition. Runs very fast. Has amazing picture/screen quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. Simple to use. Great investment
I would recommend this to a friend - Pros mentioned:Ease of use
Bang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little pc used for general web browsing and light work on the go
I would recommend this to a friend - Pros mentioned:Ease of use
Asus Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Laptop! Easy to use. Excellent computer for the price.
I would recommend this to a friend Ok for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my kids schoolwork. It works well for that. Will upgrade when they need it.
I would recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase no complaints would recommend buying
I would recommend this to a friendGreat choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need for lightweight, carry along work access. plenty of local disk space. Connectivity is good and the charging cable is great, with no in-line power conversion box.
I would recommend this to a friendGreat little laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop for the price. Starts up almost instantly
I would recommend this to a friendFalse advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is fine...but it didn't come with any of the add-ons like Xbox live or Norton 360, called three times and was told they don't know what to do and that they were sorry!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that the laptop did not come with Xbox Live or Norton 360, and we apologize for the inconvenience this may have caused you. We would like to make your experience with us a better one. Please email us at customerloyalty@asus.com and include the case number "N2404026152-0047" as a reference so that we can investigate this issue further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop working well, seems like an excellent purchase!
I would recommend this to a friendi got what i needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got a really good one which i wanted. using the laptop feels like amazing
I would recommend this to a friendComputer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box was rapped properly. Computer is working properly
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Absolutely love my choice for thw price.
I would recommend this to a friend